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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 702 Showing 14,021-14,040 of 17,015 reviews
  • Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller will not make you better at the games but if you’re already a great player this is a good investment!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      Thank you for sharing your thoughts. We are glad that you are enjoying the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The trigger stops a really nice for online shooters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ,Easy to use not heavy ,my second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever the best part is you can set 3 profiles for different games on one controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great FPS controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a long term gamepad for either Xbox or PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its preformince is nice for the pice you pay and it is a smooth remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Elite - great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Had to buy the extended warranty because our first one broke after a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It’s awesome. It is easy to use and is very nice for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Ehh...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty bummed out. Heard really good things about this controller, at first it worked great. After about 3 weeks the left joystick click stopped working and the X and B buttons started glitching out. I love the features on it though I just wish it was better quality!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice features, poor quality control.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased two of these controllers, both have had the exact same right bumper issue that has manifested in just a few months of light use. It is packed with lots of nice features, like the stick tension, paddles, adjustable trigger actuation, swappable sticks and pad. however none of this counts for much when fundamental aspects such as pressing a button either doesn't register or registers multiple inputs. I expect much more from such an expensive product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for competitive gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and great to play competitive games. Definitely recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great so far. Does not have all the accessories of the elite though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems that others have mentioned yet. It is an upgrade over the series 1 and the base Xbox one controllers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the upgrade to the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Random prolong vibration and stick drift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the button schemes because it wasnt registering any inputs but it was mainly because of the Steam software and by deleting all inputs i fixed it. However i got a more serious issues and that comes down to the wuality control. The vibration motor on the left side works good but the right side sounds very cheap as if it is hitting some piece of plastic. The hair trigger adjustments makes the trigger sound hollow and cheap. Considering the fact youre paying a premium and receiving a poorly made controller is unacceptable. The quality materials they used on the other hand, is superb. Hands down the best controller on all platforms. But the QC is awful. Im going to get an exchange and see if i am going to encounter anything similar. If i get the same results, ill just get my refund and continue using my Switch Pro controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't even think about it, just buy it. I've never used a controller this nice, but once you use it once you cannot go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset and good sound which I think it the best and good prices.. fast delivery and right on the time

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick to the elite series one controller! The concept of this “elite” controller is amazing but I don’t think it went through an intense era of actual gamer usage. I purchased and returned within 24 hours I thought that the buttons were stiff since it’s new and whatever but they started to get stuck like there was tacky tape below them. The “A” button was the worst of them all! The trigger sticks were also unresponsive in some game play. Microsoft needs to evaluate this controller 100 times over before allowing anyone to pay nearly 200 dollars for something worth no more than 10 bucks. Save your time and money and just wait for a newer model to release.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the controller, but.......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an open box. Xmas present. Was missing charging cable. Called for assistance and was told because open box ..cable wouldn’t be available till after January and needed to call back then. So with money I saved getting open box went to Walmart and bought a cable. Won’t buy open box again! Otherwise my son likes controller after he finally got to use it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller is RIGHT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this controller has really changed the game for me. Great response time and very little lag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear your gameplay has improved thanks to your new Xbox Elite Wireless Controller Series 2! Whether it be its optimized user interface, improved response times, or simply the package as a whole, we're thrilled you have been enjoying your time with your new device. Thank you for taking a few minutes from your day to share your experience! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller with some flaws

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a problem with stuck drift, make sure to call support.

    I would recommend this to a friend