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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 17,160 reviews
  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best official controller Microsoft has to offer. I love the weight and feel. Only that’s missing his Hall effect sticks. I bought open box and it was missing the tension adjustment tool so I took off 1 star.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, due to the fact of personal customization for each game and the interchangeable d-pads, paddles, and thumb sticks, i love the fact i can change them out when im switching games and switching my play style. i personally am a multi gamer, and i switch out my games constantly so im always changing my play styles and switching pieces on my controller. i do highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice weight, solid rubber grip, and love the triggers how they lock up. Just wish it wasn’t so expensive

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Can't go back to standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight, accessories, swappable thumbsticks. Long battery life. My only complaint or nitpick would be the non- removable battery for long term purposes. I recommend getting geeksquad protection for that reason.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Controller by Microsoft!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft elite controller 2 is the best controller Ive owned! The grip on the handle is very comfortable, the adjustable triggers and joysticks make it the most personalized controller out there currently!! It’s rechargeability is exactly what XBOX has been missing all these years!! The controller may be a little pricey but in comparison to the stock controller, this controller blows it out of the water!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 4 out of 5 stars

    Good, but buy warranty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controller feels more solid/heavier than a standard xbox controller and has more attachments for buttons/triggers which helps in a variety of games. I do recommend getting the warranty though because I had issues with my first one not connecting correctly and disconnecting randomly. My 2nd one has fared better but the nubs on the back that switches the tension fell off within the year. Other than that the battery life is good and it charges via USB-C.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2, but sorry that there may be an issue with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all! No need to worry about battries and the grip on the controller handles are great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I use this on my PC and it works perfect. The built in rechargeable batteries last all day.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Best budget Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box the quality of the controller is amazing, the weight from the metal and the grip they used felt amazing. All around it’s the best bang for your buck controller. The only reason I gave one less star is that I bought the controller assuming it came with paddles but it didn’t and that’s my fault obviously it caused me to go on amazon and buy and wait for the paddles to come.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controller is great, I've had a couple of series 1 and 2. I would recommend the protection plan, the controller will break in some capacity, all pro controllers are infamous for this, whether it be stick drift, grips pealing, broken bumpers, or broken charging port, something will eventually go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great feels comfortable with great grip and extra controls help a lot in matches

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Excellent controller... But "A" button issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market for Xbox or PC. Build quality is great, has good weight to it, love the lack of cables and shiny appearance. But... How does a controller this expensive have so many issues with the buttons? Not even a week after buying this for my Jedi:Survivor play through on PC, it registers the "A" button about 9/10 times. Now, that sounds like a nitpick, but consider making a jump in a platformer ONLY 9/10 times by no fault of your own, after paying so much for a controller. You either need to press down HARD or press down perfectly nadir for it to register every time. Totally unacceptable for a controller of this price point. Why is it still "good"? Everything else is beyond wonderful, except the "A" button which many other users have reported issues with. Had it RMA'd and done custom fixes, nothing works. MS just had a poor "A" design I guess. Get it if you have money to spend and hope for the best. Or like using the paddles which work very nicely. Otherwise, I recommend the standard version. I have one too and has zero issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The bets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it a lot; the controller is very comfortable and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great Quality for Serious Gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesty debated for months over this purchase. Finally made it and don’t regret it. The quality is clear and the weight and paddles take time to get used to but it’s more than worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      It's awesome to hear that you're enjoying the quality and performance of your new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced your overall game experience. Thank you for sharing your perspective; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Not to bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Heavier than the default controllers. Great battery life. Had trouble with my rb button. Return was more difficult than expected. Even as a best buy total plus member, i could only return through microsoft. They did fix and send back though. Seems to be fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    ELITE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Been a gamechanger for apex and COD. great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Always Good, Not Quite Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers but despise the fact that the common issues have still not been addressed. Left bumper has failed me on 4 of these controllers. Battery life is excellent, weight is great, paddles and customizability is fantastic. Just the freaking bumpers that always seem to crap out. Oh and stick drift has always been a problem. Given the price and the fact that pretty much everything else about it is solid, I would expect the bumpers to hold up better.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Elite II Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and nice feel. Like the white and black combo.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable you’re able to adjust a different settings and the Xbox light change color to I set it too I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Swap for the blue one and definitely new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the one I swapped the blue controller with that was definitely a refurbished being sold as new. This on had no paddle presets, xbox light is bright and it was 100% clean. I just didn't want white because it gets dirty faster but it was the only other one available besides the normal elite series 2 for $200. Other then that great controller and it works just like the normal elite 2s. Very happy with the product and that it was new and not used.

    I would recommend this to a friend