Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson. He is very happy with it.
I would recommend this to a friendWorst customer service ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not about the controller but about the service from best buy. I purchase this controller has an open box excellent condition. My order arrived late and the controller was not in excellent condition, it had marks and scratches all over it and the RB button wasn't responding I took it to my local store to get it replace because I had bought the 2 year warranty and I called customer service and they told I could take it to my store and get it exchange. After arriving at the store they told me they can't replace the item because they dont have any open box to replace it with and they can only refund the item and the warranty only allow replace if there is an open box to replace it with and i would have to call customer service if I want a discount towards getting a new one and I have call customer service over 5 times and transfer over 10 times to be hang up on are told they're sorry there isn't they can do but refund the money.
No, I would not recommend this to a friendexcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing All the features are really great you can change the joysticks,paddles or pad To your own convenience
I would recommend this to a friendAmazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better then the Elite series 1! Went thru three of the elite 1 but the series 2 works much better!
I would recommend this to a friendBest controller available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvements over the first series controller, still the best controller on the market.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best device available on the market today! We've designed your new interface to offer our users an elevated level of control and dexterity when it comes to their gameplay, and couldn't be happier to know you have experienced it first-hand. We're thrilled you love it! Thank you for sharing your thoughts with the community. We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
Yes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good yes please thank you more letters for review
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little small for my hand but it feels amazing. Love how grippy the thumb sticks feel and how good the triggers are.
I would recommend this to a friendXbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not be more happier with Best Buy with their products and there customer service
I would recommend this to a friendElite controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Comfortable in your hands. Great for any game
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved that first one but this controller is a big upgrade from the last one.
I would recommend this to a friendLove it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best item I ever bought work well not only with my Xbox but with my iPad
I would recommend this to a friend- Cons mentioned:Button quality
B button is sticking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but the b button is already sticking
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry to hear there's an issue with the B button. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great gift for gamers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my grown son. He loves it so I am happy with purchase.
I would recommend this to a friendFaulty left stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, but left stick drifts on its own. Need to go to store and have them exchange item
I would recommend this to a friendGreat Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal , would be nice to buy extra accessories too.
I would recommend this to a friendUnreal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control on planet earth , took me by suprise.
I would recommend this to a friendJust what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for the one our plumber stole, smh. Works great & hubby is happy.
I would recommend this to a friendGet it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels so sturdy! Its worth buying it. Especially with its dialing triggers.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a birthday gift for my husband. He says he likes it and it’s a little improved from the first model.
I would recommend this to a friendGame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has all the bells and whistles super fast easy to hold
I would recommend this to a friend