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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 17,161 reviews
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Xbox gamer? This one is for you.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. The battery holds a charge for many playing hours. The customization is unlimited. You can configure to your style of play and the programmable buttons make in game moves almost like cheating.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the paddles in the back make this controller superior to the standard xbox controller. the black and silver looks sleek. my only complaint is the r2 and L2 buttons stop working after a while and the controller needs to be replaced after a year. (I will still probably keep getting this controller unless something more durable comes out)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It is a bit pricy, but it seems to last longer than standard Xbox controllers from getting stuck drift. The paddles are nice since you can take them off and put them on when convenient. The hard case that it comes with is very nice for storing the interchangeable D-Pad/joystick pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing gift for my husband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great! my husband loves it. he's been using it for quite some time. no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use in my xbox. Performance is great for a range of different games. Battery life great for my use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller series 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good controller. I've gotten mine a couple years ago when it first came out. I love the paddles on the back. The only thing that sucks is the accessories don't come with the controller so you have to buy the paddles separately. Recently though the controller has started to crack and rip places. I don't abuse it when I get mad at my games. It just starts disintegrating. Other than that lasts a while and no stick drift at all. Would recommend. Just in case I'd buy the protection plan with it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth Upgrading

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant in getting a refurbished controller, but as soon as I began using it all that went away. Clearly another level than the standard controllers, but ultimately price speaks volumes and the base price of this device is understandable and still exceeds tolerance. At half the cost, then absolutely a done deal. Same can be said for a standard controller for that matter. These devices shouldn’t be priced the way they are and neither should anything in the console category as they’ve exponentially climbed towards absurdity. If hardware has outpaced game resource demands, then either we don’t need to refresh systems for another ten years or someone needs to tax the system resources with something amazing, to which they have and it didn’t need teraflops. But I digress…awesome controller and refurb totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nephew loves it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew and he absolutely loves it. I can't speak to the actual gameplay of it as I am a ps5 guy, but this controller had a very nice feel and high quality build, along with a nice case and accessories. Puts my pro scuf controller to shame in terms of build and feel

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    xbox elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old controller was about be on last leg cause it kept freezing up and act like I press scroll a few times up and down so it was time to throw my old controller in the recycle when I got look at demo of this controller and feel and touch it got to say its comfortable to hands what sold me that has battery build in it so didn't have put battery I using on my old controller so that's plus if it last longer then battery I had on my old controller it will be a plus but its worth paying extra if you play a lot of xbox games and other stuff I chose this one cause I was think if I get another regular black controller is going give me couple problems in coming years so didn't want take change so I went with this one but does anyone know how change color on xbox button on this controller if any one can tell me I appreciated if last me long time I will think about buy another in the future when it breaks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    long life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for like 3 or 4 years and work very well for the price

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 2 out of 5 stars

    Great...when it worked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great change in controller scheme from the normal controller. The paddles on the bottom were fantastic. In FPS games, being able to map the face buttons to the paddles means I didn't have to take my finger off the right thumb stick while playing. Made being a shotgun ape a little easier. The customizations are also a nice feature, different thumb sticks you can put on, different direction pad. Also, the weight of the controller feels nice. Feels solid in your hand. 2 stars cause after 7-8 months of ownership the left joy stick tracking started getting wonky, specifically in the up direction. Presents itself in I'll be running in COD or Destiny, and just all of a sudden come to a walk. Like the controller just forgets your pushing full forward. Have to release and reengage the run, which in a shooter is certainly a difference between winning and losing a fight. Very disappointing that a controller that cost almost half as much as the console developed issues in under a year, and only has a 6 month warranty. My original, included with the Xbox controller is still going strong after years of ownership. Recommend from a feature standpoint. Do not recommend from a quality/standing behind the product stand point. Understand quality issue can happen to anyone, but only a 6 month warranty on a $200 controller, just disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    100% Worth It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot express how much I enjoy this controller. If you're looking to get a high end, customized gaming experience then this is a no brainer. The controller has nice weighty feel to it and the buttons have a good tactile sensation. It takes a little bit to figure out the button mapping features and customization but once you do it's a dream. The best part is the battery life, this thing can go for hours upon hours before needing a charge. The charging cradle works incredibly well and I've had no issues with the contacts. All in all if it's something you're willing to spend the money on you will not regret this purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kenneth,

      It's great to hear that you're enjoying the premium feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience with it; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s a solid upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely give this controller 5 stars if this was the first Elite controller you purchased. I wouldn’t rate it 5 stars if you already have the first model. A few definitely marked improvements; my favorites being the anti slip grip, the shortened paddles on the back, and the 3 customizable settings. If you have the first version, I could argue on not getting this one and hopefully waiting for a 3rd version (you know there will be another). First time buyer; I’d recommend it. Already have the first; I’d wait, unless your wallet is burning a hole in your pocket and you would also want the aforementioned features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive Improvement Over The Original

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a big improvement over the original Elite with the built in battery pack, and enhanced D-pad. The only thing I had to make modifications to are the paddles on the back because my hands are big and I wasn't able to hold the controller normally, so I ordered a duplicate set of paddles and used the shorter sets for top and bottom. I took it a step further and trimmed about 1/4 inch off the top paddles and now it's perfect. It's unfortunate that Microsoft didn't offer a couple different variants of paddles for people with larger hands, but it's still a solid controller and worth every penny.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2, we appreciate the feedback. We are glad you like the built in battery pack and enhanced D-pad. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how smooth and clean the controller feels amazing quality and works as expected! Will purchase again and will recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Greatness Unlocked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, I highly recommend for those who play on Xbox or PC. I had the original Elite Series 2 controller, but it broke so I used my Total Tech membership to get a replacement and decided to get the Core (Since I already had the case and buttons). Love the color tone of the core. It's important to note that this controller is great if you're replacing an older one or don't need the paddles. But the weight and grip make it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pc and a ps5. The reason why that is important is because the ps5 controller dies really fast and has rough support on pc BUT the elite 2 controller has a really long battery life, so much so that i forget it needs to charge. It also interfaces seamlessly with my computer and has plenty of customability with profules for whatever game i am playing at the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Weighty controller, feels and plays good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a really good gamer, so anything that helps is a plus. First time owning elite series. The controller feels very solid and haven't had any problems like the complaints I have seen online (A button sticking, etc). I think it's helped and my only complaint is I'm not quite used to the paddles--they make it hard to get a good grip without accidentally pressing them. That means I'm accidentally switching your primary weapon to melee while under fire in a FPS match.... :/ I don't plan to disable or remove the paddles because I want to get used to using them. I'm ditching my 2015-era Xbox One for the XBox One-X so let's see how this performs with the new rig!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming. Thank you for sharing your experience, and we're sure you'll soon become an expert at using the paddles on your Elite.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Awesome controller with amazing battery life!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this device screams quality. I love the feel of it. It seems a little heavier, but overall feels very good in my hands. What blows me away is the battery life. I had gotten used to the older controllers so when I started using this I was surprised that I didn't have to charge after several hours of game play. A few days later, the same. A few days more... It seemed to take forever for me to have to charge the device. I love it! I've had it for a bit and it just consistently performs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that you've been blown away by your new Xbox Elite Wireless Controller Series 2! We're glad that you're a fan of its long battery life and sturdy construction, too. Thank you for sharing your thoughts and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    A little pricey, but doesn't get any better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I needed a rechargeable, wireless controller for upcoming Xbox games I wanted to play, but I was skeptical of the value with a $129 controller... however, I finally bit the bullet and dove in, and I am glad I did. This is an excellent, responsive controller, and it doesn't get much better than this. I love the style, feel and ability to configure it, and it feels natural and light when playing for extended sessions.

    I would recommend this to a friend