Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Great controller, bad bluetooth to windows PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is fantastic, but i bought to use with my laptop on the road. Bluetooth pairing to laptop is horrible. Random disconnects, buttons doing double actions, and at times would just stop responding all together. Bought the xbox controller adapter and they fixed all.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Timmy,
Thank you for sharing your thoughts and feedback about your new Xbox Elite Series 2 controller. We're sorry there were issues connecting via Bluetooth, but glad to hear that using Xbox Wireless Adapter was more successful. If you have any more problems, please reach out to Xbox Support: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Bday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sons happy he got this for his brithday he was shocked
I would recommend this to a friendSeries 2 Elite Controller far from Elite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Series 2 Elite controller powers off unexpectedly while gaming, This controller beware, do not buy because Best Buy only offers a 15 day money back guarantee. Then you would need to send off to Microsoft for repairs. Best Buy use to offer 30 days on electronics but changed it to 15 days. Sending to Microsoft is a pain, especially trying to contact support to get help with the issue. Microsoft claimed they repaired my controller only having to send it right back to them for the same power turning off issues. Microsoft is finally going to send a replacement controller to me. Amazon have a buyer beware for this controller stating that it has been frequently returned because of various issues.
No, I would not recommend this to a friendThe best xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If u want to increase your aim get this controller exelent sensivitu o. Sticks good product
I would recommend this to a friendGet protection plan on controller. 2nd one for us
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second elite controller my son has got. Make sure to get protection plan since the back buttons have had issues. My son had to bring back and we looked it up online and seen lots of ppl have had same problem. Great controller but for price, protect it. We had a month or 2 before problem
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Elite Device for Gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband really loves this controller. It is an investment for someone that takes care of their items.
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 14 year old son loves this controller and said it makes gameplay so much more enjoyable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Paul,
We are happy to hear that your son loves the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance his gaming experience. Thanks for taking the time to share!
Cheers,
Kiernan
Xbox Customer Care
Will buy again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gamer controller and very easy to use. Highly recommend
I would recommend this to a friendReallllly worth it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller ! Really worth the price. I don’t think we’d ever use normal controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing. We are happy to hear that you're a fan of the Xbox Elite Wireless Controller Series 2 and found it to be a good value. We hope you have fun gaming with it!
Cheers,
Kiernan
Xbox Customer Care
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice controller it's firm i like that you can customize every button
I would recommend this to a friendXbox Elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Exactly as advertised!!!!!!!!!!!!!!
I would recommend this to a friendPricey but I guess worth it, get warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for halo or Fortnite, hopefully it lasts longer than gen 1
I would recommend this to a friendBest remote ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best remote possible! It comes with its own case & rechargeable. Definitely worth the money
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jenn,
It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller ever. We're glad that you're a fan of its internal rechargeable battery and charging case as well. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
My Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the first one due to it not working properly. But since getting the brand new one it works flawlessly.
I would recommend this to a friend Xbox elite
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well until it doesn’t. Just like everyone I always use my warranty
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Love it Love it Love it Love it Love it Love it
I would recommend this to a friendGreat but has issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my elite controller when everything works but I've had some that had issues out of the box.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Thanks for sharing how much you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you continue to experience issues with your controller, we recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son was so excited to get this item for Christmas. He loves how sensitive the buttons are.
I would recommend this to a friendGood buy when on discount.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back paddles make it worth it for FPSs. Just wish it had the share button.
I would recommend this to a friendElite
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had any problems. Worth every penny. I would recommend them.
I would recommend this to a friend