Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:FeelCons mentioned:Price
Not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is very nice and feels good in the hand and has some good features but for $200 I feel like they could have done more
No, I would not recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller!!! I picked it up with curbside and it’s a breeze.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I do find that it would disconnect 1 out of 20 times during use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rocky,
We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Not a bad controller, not great either
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First controller had issues, 2nd one is fine. I'm not sure about the quality of this controller, it seems good but not at the same time. If you get it get the warranty.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift Issue and Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design defect with the "stick drift" is more than real. I've had this for less than a month, but the stick drift issue came about almost 2 weeks in. The characters move on their own and there's no way to stop it in the settings of the control. I reached out to BestBuy and they can't replace it because they don't have an adequate stock supply. (According to the customer service rep). So I guess, they have an adequate supply to sell, but not to replace defective ones? It's a poor catch-22 for such a reputable company.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello David,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one through Best Buy, our team at Xbox Support may be able to help. We recommend reaching out to them here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control I’ve played with so far highly recommend it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for recommending your new Xbox Elite Wireless Controller Series 2. We're delighted to hear that it's the best controller you've used and we hope you continue to have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller all magnetic and everything better than I thought
I would recommend this to a friendGreat wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my wireless controller. Would recommend this controller to anyone. Very easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Donna,
Thank you for recommending Xbox Elite Wireless Controller Series 2 to others! We're glad that you love using it and hope that you continue to have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Top Tier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium. Glad to finally have one. Charging built into case.
I would recommend this to a friendBest of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my son’s favorite gift a bit pricey but worth every dollar
I would recommend this to a friendMust Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice control. wish the buttons would just come off so quick
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chelle,
Thank you for sharing your thoughts with us. We are glad that you are enjoying the Xbox Elite 2 Wireless Controller.
Happy Gaming,
Katie
Xbox Customer Care
Good for px
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with pc bluetooth just remember to connect to steam settings
I would recommend this to a friendGood controller, poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got here quick, let’s see if this one can stand the test of time.
I would recommend this to a friendGet It!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A worthy updrage for your XBOX gaming exerience. Worth every penny!
I would recommend this to a friend- Cons mentioned:Button quality
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look, feel, and features but this is my 3rd controller in less than 2 years. The first 2 were defective out of the box and now the 3rd one is having bumper issues. For something so expensive it should be made better. I have older controllers that cost $60 that still work fine. Save your money or get an extended warranty.
No, I would not recommend this to a friend Best Xbox controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox controller ever made! Comfortable and excellent build quality
I would recommend this to a friendJust what I need it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent remote for Xbox. Very well built. Buttons are sturdy. Recommend it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Thanks for the recommendation! We're thrilled that you've found Xbox Elite Wireless Controller Series 2 to be sturdy and well-built. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Good for bad hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controls totally recommend this device specifically
I would recommend this to a friendBest Controller Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last controller was stolen. Feels good to be back :)
I would recommend this to a friendNew controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller the delivery was super fast under one hour thanks Bestbuy.
I would recommend this to a friend