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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 17,160 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite controller 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic controller. I recently upgraded from having the base controllers and I am very happy with the built in battery that keeps me from either blowing through batteries or buying a battery pack and forgetting to charge the batteries. The controller feels very solid and well made in hand and the textured grip is awesome for when I get Sweaty hands

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing controller! A little pricey, but worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this controller a lot more then it’s predecessor. Grip all around were hands are plced. The sticks are even more precise and responsive. Battery life is exceptional playing 4-6 hours on my days off and not having to charge frequently. Having a case with built in charging when setting down controller or having it in case is a great feature. Setting controller up with different button setting is awesome. Haven’t really used as of yet but a nice option. Have only played Call of Duty Warzone so far with this controller. It gives me a huge advantage compared to the standard xbox controller I used. My response time is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's fantastic to hear that your new Xbox Elite Wireless Controller Series 2 is giving you a competitive edge in Call of Duty: Warzone! We're also glad that you're enjoying its comfortable grip, responsive controls, and rechargeable battery. Thank you for sharing your experience; we hope you win a lot of Warzone matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This truly is the Elite of all controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not one bad thing I could say about this controller the build quality is incredible the option to change out every single thing on the controller the coolest future ever you can adjust the tension on the phone sticks you have to back paddles on each side that you can control and take off you can set your triggers to Hairpin or all the way push the grip keep your hands from getting clammy its literally the best controller I have ever held. Just put it back in its case to charge no more batteries packs. Its just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller, MUST buy geek squad insurance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall. If you overuse L1/R1 it can stop working with usual pressure. I have had to return 3 now for the same issue. Pros: paddles allow you to keep your thumbs on the sticks at all times and ease of use on non shooters Rechargable, good battery life Cons: L1/R1 issue

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my PC at the same time I got a Playstation Edge controller for my PS5. This controller is so much better. Everything feels so much more responsive, from the sticks to the triggers. It sits better in my hands and just feels better overall. Even if the Edge controller had four back triggers like this one instead of two, I’d still rate this one better. I’ve been a Playstation over Xbox fan my whole life, and it makes me sad to rate something Xbox better than PS. But truth is truth. I wish I could use one of these on my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    High Quality Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller it feels like it’s made with a high standard of quality. I love all its features like how you can customize the thumb sticks and D-pad and that they are made of metal, not plastic. The battery for me last a long time, I just charged it the first time since it’s initial charge the other day, though I don’t play everyday, so it last pretty long even with vibration on. But the overall build quality is excellent nice rubber grips, metal sticks, and sturdy plastic. This controller when compared to the new Series X controller makes the X feel cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when it has sell. I’m very happy with it, premium built. Feel comfort holding in my hand, easily to reach out all the buttons. Doesn’t make my hand sweet for long time gaming. It would be perfect if it comes with the paddles

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than the regular wireless Xbox controller and doesn’t die as fast.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    pretty good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about a month in, and i love it so far. one of the paddles is a little wonky sometimes, gotta press harder than the others. but works fine, no stick drift either.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid controller, weirdness with the warranty…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a refurbished series 2 originally, geek squad refurbished. It was $99 dollars, and I bought the 2 year warranty. When I went to exchange it after mine had gotten pretty run down, I was told I would need to pay $100+ to get another. They tried to up sell me a brand new one, which I did not appreciate, nor did I see anything about that when I bought it. They ended up getting me an open box one so I only had to pay like $20, but they should really be more open about the warranties. They said they “didn’t have any” geek squad refurbished ones, even though that’s the store I bought the original from. If you offer a warranty on a product, then you should be able to replace the product if you have a warranty, no more, no less than the original. It’s a great controller, probably best on the market but there have always been stuck drift and button issues over time. Most button issues can be fixed by popping it open and hitting them with some rubbing alcohol, but the stick drift is tough. Best way to avoid getting it in the first place, is DO NOT use the sticks on the tightest setting. Keep them loose, and it will last way longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously you can recenter joy sticks and re adjust triggers all with your Xbox it fells like you actually bought something as in it has a little weight to it unlike the fancy turtle beach controller I own both I would buy this ..... Hang in I will but this one aging and when the joy sticks go back either grow up and stick some tmr ones in one pay someone to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in my 12 year old sons hand perfectly, has worked as it should. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game controller exceeded my expectations with its ergonomic design and responsive buttons. It delivered an immersive gaming experience, enhancing precision and comfort. The sleek aesthetic and customizable features add a personalized touch. This controller is a game-changer, elevating my gaming sessions to new heights. Highly recommend for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get some paddles

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think personally for me the only way to play any console games is on a controller like this, whether you play Xbox or PlayStation paddles have been such a game changer. As for this specific controller it has served me well and I think it is a solid choice without being too pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an elite controller before this but it broke so I got this and swapped over my paddles. Everything with the old controller is compatible with the new one. Only difference i noticed was it was a bit lighter which was great because the older one was very heavy compared to a typical controller. Still had a great feel to it though and felt like quality.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance, Weight

    Rated 5 out of 5 stars

    Better For Cheaper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, soooo glad i went with this instead of "aim"other brand. heavy, 100% customizable, and durable. Would 100% reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a hit or miss with these controllers but luckily I havent had any problems with the infamous bunper defect. So far my experience has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers, Stick drift

    Rated 2 out of 5 stars

    Great quality that doesn’t hold up over time.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has great quality although its durability tends to present stick drift after only a few months. I have tried other controllers such as the new turtle beach elite controller and this is far superior for the price, however, unless you are willing to return the controller after six months for a refurbished one or buy a kit to repair this yourself it will almost always get drift relatively soon. I had a series 1 and it was amazing after years of use. I have had 4 series two and the controllers always have issues with drift or the bumpers stop working correctly. These have been reduced in price recently without all of the extras, however, a regular controller will get the job done for half the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller, i made the switch from a regular xbox controller to this one and i an not disappointed. The quality is so nice and love that it's so customizable. Does take some getting used to the petals on the back but once you do, game changer! Force yourself to play with the petals and youll grt used to them in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice weight and button feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great controller. Nice weight and the buttons feels more premium than the non elites. Only downside is the price. This is worth the investment if you game a lot on pc or Xbox. The buttons on the back are programmable but only with the inputs that are already on the controller. I could not find a way to map it with a macro or a specific key.

    I would recommend this to a friend