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Customer reviews

Rating 4.4 out of 5 stars with 17018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 17,018 reviews
  • Rated 4 out of 5 stars

    Durability Questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional but there are some issues with durability.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brendan,

      Thank you for sharing your thoughts with us. We are glad you are enjoying the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I use this every day for gaming and love the way it handles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nettie,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear that you are a fan of this product. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Defective face buttons

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controllwr was broken roght out of the box. The A face button woukd only register about half of the time. I returned and exchnaged it for tje same controller, and the one i recueved was the sw problem, except it was both the A and B face buttons. Very frustrating for a basic function to not work on a $130 controller. I would not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox SX controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use for gaming Xbox X gifted and was awesome gift it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller you can buy for the price! Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gamer control for more advanced players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multifunctional remote control is smooth and allows for enhanced gamer performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Xmas to go with his new Xbox series x. He loves it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What a great Christmas gift. Thank you for sharing this with us. We are so happy to hear that your son is loving the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming so much easier. I play competitive CoD and it gives me the early jump

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has enhanced your game experience in Call of Duty. Thank you for sharing your experience; we hope you win a lot of matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller nice sturdy and heavy, very well put together

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Expensive paperweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing didn't even last 2 months. First, the buttons wouldn't register being pressed unless you solidly hit the center. And then all of a sudden, it stops detecting ANY USB cable plugged into it. So now it can't charge. I have a $140 Xbox-themed paper weight. I'll just stick to the regular Xbox controllers from now on. The "Pro" version is clearly all marketing. Never again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I ever had . It is so easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless controller with paddles! Very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate gaming control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate Xbox controller. Far more superior than its predecessor.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Drift Is Real

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of these controllers, but they break 2 easily. I have had to return 2 of these controllers due to drifting. This is not something you would expect when you are paying ad much as this for a controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      We're sorry that there is an issue with the thumbsticks on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with customizable buttons. The additional paddles needed was a bummer but they are not an expensive add on when you compare to the price of a controller with them already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes playing FPS shooters a lot easier and faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LOOKING!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO USE AND VERY RELIABLE FOR MY XBOX SERIES X!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh better to save for the Better Elite Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I would save the money and get the black elite controller. This feels and works like the regular 60$ ex box controller. Still nice having the Dpad but that’s it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice controller, like the fact you can reprogram the paddle buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works well with call of duty type games. Fast response time!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the fast response time. We hope things continue to work well!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft