Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 17018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 745 Showing 14,881-14,900 of 17,018 reviews
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Ok device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok controller I like the feel and weight I wish the buttons were more programmable but it’s not durable AT ALL I had to use my replacement agreement twice. Now Best Buy is out of stock.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Pete,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came in the box except for a type c charging cord.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that your Xbox Elite Wireless Controller Series 2 package is missing the USB-C cord. If it was purchased brand new, we recommend exchanging it for a new one at Best Buy.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nice controller, happy I got it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels good and has improved gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bark Like The Big Dawgs!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my gamer son for Christmas. He absolutely loves it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Christmas gift. Thank you for sharing this with us. We are happy to hear that your son is loving the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for PC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on my gaming PC as a second option for input.. The Bluetooth is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the feel, the attachments, the technology of the remote!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lisa,

      Thank you for sharing this with us. We are thrilled to hear that your son is loving the comfortable feel of the Xbox Elite Wireless Controller Series 2 and its attachments.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite 2 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Makes a huge difference when gaming. Highly recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you would recommend the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance your gaming. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Mid tier

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Analogs stop working after 3 months of use other then that it’s decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox elite series 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this controller have series one also big improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I got you good and your not doing good work now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove this controller less lag then the standard one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the heft and feel of the controller over the normal XBox one. However, build quality can suck, get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit pricey, but it’s all worth it. Great with all games and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice up grade. Love the built in rechargeable battery.. and stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Great price. Would highly recommend this product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts. We are happy to hear you would recommend the Xbox Elite Wireless Controller Series 2. We hope you continue to enjoy using it!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to a gaming arsenal would recommend to any FPS player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have had for the Xbox. Love the charging dock case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Series 2 elite controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 of these and both had to be returned due to issues. 1 the right bumper stopped working and the other lost Bluetooth connection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series 2 core controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller but the first one lasted 40 days and this about 70.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for Christmas this year. He loves it, ease of use.

    I would recommend this to a friend