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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17021 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 765 Showing 15,281-15,300 of 17,021 reviews
  • Rated 3 out of 5 stars

    Poor Quality Back Paddles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade but the extra paddles on the back feel sort of low quality. I hope they last but am doubtful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was just what my grandson wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really enjoyed it. he is becoming a seasoned player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this remote. Worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Do Not Buy Open-Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item 2 seperate time because it was Open Box - Excellent, both times the controller had buttons not working right out of the box. Neither of them were in "Excellent" condition, and were most likely never checked for quality before reselling as "Excellent" condition.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month and now stick drift is prominent. This is my 3rd elite series 2. I finally wised up and got the warranty. They are all the same

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    The xbox button doesnt work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it out of the package, thought it was going to to work so i threw the package away. When i went to play a few days later i relaized the xbox button didt work so now i have to plug it into the xbox everytime i want to use it and i cant access hime button while on a game. What a disappointment. Make sure you double check your purchase so you can avoid this situation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only buy if you are really competitive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item , usefulness depends on what games you are going to play. I would suggest mainly for someone who plays a lot of shooting games. If that's not your forte, don't waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gamers and easy to learn to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is the best gaming remote out on the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bumpers are trash. always have been though.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it'd be nice if they could fix the freaking bumper wear out issue. but nope. it plagues all their controllers. no matter the generation, or price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hefty price, but worth every penny if your a gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Horrible controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite v1 was great. The v2 took all the greatness of the first one and flushed it away. The buttons feel like a cheap controller. All three stick tension adjustments are junk except for the highest tension which feels like the first elite sticks. The controller is slicker then a standard Xbox one controller. The only plus is that it comes with a really long USB c cable if you need one for your phone. I would not buy this controller or even play with it again. I game atleast 4-10 hours a day so I have some experience with controllers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a really great controller until it started drifting and the bumper stopped working after 5 months. I expected better from such an expensive controller

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller. Way better than the first one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the material and the way it feels and the design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for replacement of existing elite 2 not for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't come with any parts beyond a usbc cable. No case, charge dock, paddles or button caps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OPEN-BOX yet still charged as NEW!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was looking at the box in person it was obviously previously opened since on all sides on the back, it was secured with invisible tape, and it didnt have the plastic hanger piece used to hang the box. those are obvious give away signs the box was opened, however i still purchased it thinking i would get an open-box deal. however when i got to the cash register and explained the box issues, i was still charged full price! all because the employees didnt put a "red open box sticker". i told the cashier that it wasnt new, because if it was, it wasnt going to have invisible tape holding it together. she still told me that THEY were the ones that put the tape on it, since it was "rubbing against" other boxes. i just took her excuse and purchased it, since it was the only one left at the store. when i got home, i opened the box, and the charger was missing! and there wasnt even any paperwork about the controller at all!!! yet i was still charged full price since it was "still new. no use in adding photos since i already purchased it and took it home, but i will return it and exchange it for a real "new" one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller with so many customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the elite series 2 core controller its impressed me alot with all the features and i will be getting another one soon!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller about 5 times already. This thing breaks very easy. You don’t even have to drop it on the floor. I suggest you get geek squad insurance for this controller if you buy this

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad stick drift after a year of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the extra money. Bought before Christmas last year and already have bad stick drift (upward movement of right stick without pushing it up). Bought this controller because I figured it would last longer than a standard controller. Not the case and now need to purchase another controller.

    No, I would not recommend this to a friend