Customer Ratings & Reviews

Didn’t like it has much i don’t know I feel that it don’t last me as long the black elite 2

Sticks started drift after 3 months of usage, not really a good use of money

Great controller and long battery life. I do wish I had the paddles but that's why this is a bit cheaper.

[Employee of bestbuy] Honestly if you’re just playing elden ring or something I would just get a normal controller. I can see the advantage if you’re playing race games or call of duty though

This is the second controller, the first one failed after 3 months of use unfortunately I did not purchase a warranty. My right rear bumper stopped working, I used microsoft warranty and got it back working but my other bumper was not working. I had to purchase another controller after this. I love it but they are unreliable.

I recently had to replace my original Series 2 as the coating was dtarting to peel off and buttons were becoming less responsive. First replacement series 2 = no X-button. Second series 2 = no Y-button. Third replacement will hopefully be a charm. When it is working, I dont think it can be touched regarding fit/finish.

Has major issues with stick drifting. Also DO NOT buy open box. If anything goes wrong with it and you need to exchange it they will make you pay the difference of the open box price and the price of a new one. Honestly they should honor the open box price if the item is defective.

Quality control on these controllers is horrible. The A button fails to register. D-Pad is wobbly to one side. And one side of the controller's rumble motors is stronger than the other side. Tried different replacements from Microsoft, and all experienced the exact same issues. So I bought this one from Best Buy, and even the controller from Best Buy is experiencing the same 3 issues.

After weeks of use. Right thumb stick started getting drift

Bought open box EXCELLENT and controller RB didnt work. other open box Excellents were missing parts or dirty. Terrible, best buy needs to do a better job. These controllers were fair at best. Returned will not buy open box again..

Good overall control this is my second one purchasing. First one got stick drift.

The stick drift is ridiculous on this controller and it’s new.

works as advertised. wish i had a little more help explaining all the buttons but I guess i will figure it out.

Went through 2 in 6 months and both got really bad stick drift

Cannot recommend spending this type of money on a controller. Experienced stick drift in less than 3 months. Upon sending it in to Microsoft to be repaired/replaced, the device they sent back was absolutely filthy, had damage and looked like it had been used for years and never cleaned. The poor quality of these devices and Microsoft sending out junk in return, I cannot recommend this controller to anyone.

Everything was great until my left trigger started to get stuck. Microsoft with their bad quality control. Other than that it’s hands down the best feeling controller.

This is the second Elite Series 2 controller I have had to purchace, so I am hoping that it lasts longer than the first one. The design appears to be improved; namely, the grips are not seperate pieces that start to slip off after some use and then become uncomfortable. The bigger issue the first time was the joysticks drifting, so if that happens again I will have to update this review.

Having trouble with the right bumper already. It’s feels great and is great having the bottom buttons.

I have now ordered 3 Xbox elite series 2 controllers and all of them have been defective. The issues have consisted of the controller constantly disconnecting from the console after being connected for 5 minutes, joystick drift, and buttons not responding. I have tried over 3 months to get a controller that works properly but each time the controller has issues straight out of the box. Customer support has been great with working with me to return the product each time but after 3 tries, I will not be ordering this product again. Until Microsoft addresses these issues I would not recommend this product to anyone, especially at the price you have to pay to get it.

Replacement controller for xbox, very nice upgrade and ability to recharge it reducing batteries used.