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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17021 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 17,021 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    too much

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the price point is way to high, I found some other controllers that feel just as good at half the price. Keep searching IMO

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller . My boyfriend loves it . Best Buy made it super easy to purchase and pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for what it is. Prefer it over the all black one even if it gets dirtier faster

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very dissapointed to not get the full controller and have several less than stellar marks on the controller itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bumper button does not work since the moment I brought it home. Addicted to gaming so I kept it and I use the paddles instead.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its not that good, but got open box so who really knows

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Piece of s?!t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an open box that said in excellent condition practically new. It wasn’t at all. It was very scuffed and there’s something loose inside the controller. Pair button doesn’t work. Very disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over hyped controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't feel much different then a regular controller. Is it worth the price no, doesn't come with then bottom pieces so over all not worth.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one both bumper stopped working within 3 months. Second one is lasted 4 months now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse and worse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even microsofts more customizable so called elite controller has issues where it will just stop controlling things. Not worth the money unless you already know how to take apart and fix

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good after I returned my original controller and I received a refurbished one that I have to take it back because one of the rear paddles is not working properly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Bluetooth Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is good, WHEN, it connects. I'm new at gaming on a PC, so I thought that the connectivity problems were my fault, until I found out later that there are hundreds of people with the same problem: the controller no connecting, or disconnecting in the middle of a gameplay, etc. I'm gonna have it replaced with Microsoft, but I just wish I had returned it when I could. Almost $200 for controller that can't even connect via Bluetooth?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs some build quality improvements.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I owned bumper buttons died. Second one I bought suffered from left thumb stick drift. When it’s not breaking or broke works great…

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles in the back help you fry everyday in warzone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    get the extended warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better get the extended warranty because they get to go bad after few months of constant playing. With Geek Squad protection it is a good buy though

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Cyrus,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the gamer that liked to customize their controller, this wireless controller is for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first one and this one is even better and the white and blank make it look more clean

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was used , but I didn’t like the controller to much stick drift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Elite Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is incredible and my son says it is very comfortable and does a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, probably

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue where it would double press a button within the first week. Returned, haven't bought another. Otherwise construction was good, felt premium

    I would recommend this to a friend