Customer Ratings & Reviews

Controller works fine. Bought it in December 2022 it is now February 2023 and the thumb buttons have already started to wear and they’re on the strongest twist setting. Would rather just buy the gen 2 controller with paddles. The setting on the trigger button are also on the strongest setting and it seems like it fading away.

Lightyears better than the original controller! Works great with PC as well!

The controller would have ben fine but it was a open box and best buy didn't check it out before putting it back on the shelf one of the buttons in the back was broken and the left and right bumpers don't work the way they are supposed to plus when it vibrates it sounds like something is broken inside

I bought 5 of them and all of them had non functioning A buttons and some even had non functioning Y buttons. Ended up making my owm pro controller at home for $30 with my old ps4 controller. I highly recommend you do that, avoid the elite controllers.

Best controller on the market! I recommend to anybody whosna serious gamer !

Open-box. Perhaps my understanding of Open-Box is skewed. Historically, those items are in the original manufacturers box, and otherwise like new. The item I received was reboxed in a generic cardboard box. When I checked warranty, the item had no warranty via Microsoft. While it was less expensive than a new controller, the trade-off was not worthwhile, so I returned it. It did not appear to have any defects.

Its pricey for not coming with any part of the component pack not even a case

Purchased as a gift. Recipient reports that it exceeded their expectations.

The quality of the controller is excellent, and the case is perfect design.

Purchased after 3 years of a regular controller, conveniently after the return period ended the "A" button started to go out and the stick drift is horrible. I think I used it for about 3 weeks before it became completely useless if I wanna play competently.

It’s insane, you pay over $150 for a controller so you are expecting to get a quality product. I bought this almost exactly a year ago. Several weeks ago the LB button stopped working. Microsoft won’t replace it of course. They don’t have enough money I guess. The controller is nice until your buttons stop working. I had the controller previous to this as well which had issues with the grip coming off. It’s always something. Disappointed.

Like most Xbox elite controllers, even with proper care; the trigger eventually broke jsut from being used. Sad design

Pretty solid definitely an improvement over the first gen

Was excited to receive and use “open box.” However, this will be the last time online. Controller arrived dirty... ultimately decided to return.

Nice controller, but WAY WAY WAY too expensive. Had to return because I could not justify the price.

Its sleek design,comfort,xbox and pc compatable make a good gift for gamers

Best controller I've ever had. Fully programmable and great battery life.

feeling is great returned due to buying two of them and have so much stick drift

Bought excellent condition and the right stick was broken

Grip on the controller will wear out but other than that it worked pretty well for over a year.