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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17028 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 778 Showing 15,541-15,560 of 17,027 reviews
  • Rated 3 out of 5 stars

    Would be perfect if not for drift issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has ruined me on regular controllers. But it started experiencing drift from the left joystick and it's super annoying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Larry,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Staff was great, controller wasn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller felt tough and durable, but had stick drift out of the box. Returned it for another one and it also had stick drift out of the box. The staff was great and helpful but the product itself was sub par.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Defected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 and returned them all, each came out of the box defective. Issues from stick drift to sticky face buttons to crunchy triggers with each controller having one of these issues. My stock 2 year old controller that came with my Xbox one X is far better controller with a control freak on the right thumb stick “and no issues at all after two years”

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th one and came out of the box with stick drift. If you get lucky and get one with no issues i guess it’s good but 3 out of 4 of mine came broke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this controller, makes fps games a lot more competitive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or Miss Quality For The Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller had a defective right bumper as other users have pointed out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good control but it started to glitch when you aren’t even to hung it for how much it was not work it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has its problems like most connection issues or just controlling other applications instead of the one im using.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good controller with poor durability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been through 3 elite controllers each with separate issues. I love the features of this controller but it needs better build quality

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry for any issues you've experienced with your Xbox Elite Wireless Controller Series 2. Every new Xbox wireless controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you're still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects instantally every time. No issues long battery life. Love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get one the left stick drifts in about a week and makes it basically unusable. I honestly preferred the first series of elite controllers compared to these because they did not have that issue. I think this issue is caused by the adjustable tensions on the sticks . I’m sorry I can not recommend these to anyone due to the fact of how many times I’ve had to take mine back. Will be bringing in another one this week.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Feels great! Looks great! Performs great! Built very premium.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazvin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muah THE BESTTYYTTTTTT OF THE BESTTYY uUjsnsjsusbddkksd uhhh veskdjdb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    waste of money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had 3 or 4 so far all of them have lasted 2 months and when ive went to bring them back they never have new ones in stock

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible do not recommend. already has stick drift after a few months of using also randomly reloads when i'm playing mw2 and the 'mouse click triggers are horrible and dont always work when you pull them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    let go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yay it work good and cool case with fun toys i liked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wanted to love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted nothing more than to love this controller, it was very useful and made my gaming experince much better. The paddles helped me complete Elden Ring but the darn thing broke 4 months into using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fun controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a joy to experiment with and love how long the battery lasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ELITE CONTROLLER SERIES 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W controller it works really well i woukd definitly recommend it 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sensitive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok seems to break really fast and extremely fragile

    No, I would not recommend this to a friend