Customer Ratings & Reviews

Breaks easy buy the warranty for sure. Had to replace twice already

Bought for my lol brother and broke in a month buttons stop functioning and analog stick will move up on its own , Best Buy only gives you 14 day warranty exchange and couldn’t replace my brothers controller and Xbox won’t do the warranty unless bought through Microsoft . So think about this . Maybe just us but it can happen to you too

Great controller. Exactly what my son wanted for his birthday.

It is a great controller. I don't have any complaints at all !

controller is just a buggy mess with sticky buttons and stick drift from the get go

So fast and perfect for gaming! Instructions were easy to read

Works great need to replace my old remote works like a charm.

Works super super great I have no issues would buy three more

Worth every dollar the build in rechargeable battery is great

right joystick is slow to respond. it would not do well in competitive modes. I should have gotten the brand new style for the same $. Was listed like new condition. I have a new one that no longer performs after 2.5 yrs, still looks new!! Be careful what you spend money on. Next time only brand new for me.

Overpriced, Not worth the hype Will be selling it or returning it

Son loves this. Easy to connect to Xbox. Great gift for anyone

Bought this as a present for my brother and he loved it! 10/10

This controller does well in functionality, but misses the mark in reliability. It is unacceptable that a controller at this price only lasted a year before it needed to be replaced. The issue I had was with the right bumper, it would stop working intermittently and occasionally stop working completely. I have controllers that came with the xbox 360 that still work just fine, so it is upsetting that this controller lasted 1 year of use vs 8 on the 360 controller. Also Best Buy’s “warranty” for this is not a real warranty it is an extended return policy and should be advertised as such. I went in to replace the controller and found out that the “warranty” was a one time deal and did not extend to the replacement controller. But I could pay another $50 to get a separate one. They also did not have any more in stock and I could not get my money back just a Best Buy gift card. In conclusion the elite series 2 was good for the time it worked but my advice would be to not use Best Buy and purchase somewhere with an actual warranty. After I use the store credit that was forced upon me I will not be using Best Buy again.

Battery life is powerful. Delivers very well for all gameplay

Excellent controller using on gaming computer versatile play

Gave this as a gift and i was told that it is best gift ever

These controllers fire buttons multiple times incorrectly and this looks like its been an issue for over a year and MS is still selling these with the issue.

Works Amazing and would recommend it to everyone. Thank you

No exchangeable products in stock. Had to get a regular controller and was refunded remaining balance with store credit. . . Guess I can use that to buy 2 more regular controllers?!? Unacceptable. Should have been refunded in cash. Also, lost my two year geek squad warranty because it only applies to the product that THEY DON’T HAVE IN STOCK ANYWHERE. Very unethical to provide an inferior product in exchange, give the remaining balance in store credit, and to eliminate the remaining year and a half in my protection plan because YOU do not have the same product to exchange! Also, don’t give me this BS about “We cAn’T fOrEsEe tHe SuPpLy FrOm ThE mAnUfAcTuReR”. Honor your protection plan, and if you are unable to do that, at least reimburse in cold hard cash. SMH