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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17030 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 17,030 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Over priced!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sure a great product but grossly over priced!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to inform you that this remote ending up getting remote drift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You’re gonna want the warranty.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my controller for a little under two years and with the first year the right bumper stopped responding soon after the left. Good thing I can reconfigure the layout and use the paddles. NOPE! Those broke too! I take good care of my equipment and to have that many faults in that sort of a time is unacceptable! Don’t buy this without the warranty! You’re gonna need it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. Bumpers would stop working after a couple weeks. Double clicking for the bumpers was biggest issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Unmatched Performance & Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Elite Series 2 Core Wireless Controller in red, and I couldn’t be happier with my choice! This controller is a game-changer for anyone serious about their gaming experience. Here’s why I’m giving it five stars: Design and Comfort The sleek red and black design is not only visually stunning but also feels premium in your hands. The ergonomic design and textured grips make it incredibly comfortable to use, even during marathon gaming sessions. The adjustable tension thumbsticks and custom profile options have taken my gameplay to the next level, allowing for precise and responsive control. Performance and Customization This controller excels in performance. The remappable buttons and adjustable trigger sensitivity offer a level of customization that is unparalleled. I love being able to tailor the controller to my exact preferences, which has significantly improved my gameplay across different genres. The 40-hour battery life is fantastic, and the built-in rechargeable battery means I no longer have to deal with disposable batteries. Versatility and Connectivity The compatibility with Xbox Series X, Xbox Series S, Xbox One, and Windows PCs is a huge plus. I can seamlessly switch between my console and PC without any hassle. The wireless connectivity is rock solid, with no noticeable input lag, providing a smooth and immersive gaming experience. Overall Value While the price is on the higher side, the quality and features of the Elite Series 2 Core justify the investment. The durability and build quality are evident from the moment you hold it, and the positive impact on my gaming performance makes it worth every penny. In conclusion, the Microsoft Elite Series 2 Core Wireless Controller has exceeded all my expectations. It’s a top-tier controller that offers comfort, customization, and outstanding performance. If you’re serious about gaming, this controller is a must-have. Five stars all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ...............................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, but not even a year and the left thumb stick started drifting.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Osmel,

      We're sorry there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Elite 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller back in November started having problems with it in January. My left thumbstick wasn't working correctly when pressing up and it was turning off randomly. I tried taking it back to Best buy but they haven't had any in for months. so they're in-store customer service said I was still within the 90-day warranty to send it back to Microsoft(I have the 2 year geek squad warranty). I had no other choice so I did so received what I'm guessing is a refurbished control from Microsoft. I have had that controller for about a week and them having worse problems with the left thumbstick then the first controller after 1 week. Best buy still doesn't have any in stock so I will be forced to send it back to Microsoft again. And I guess get another refurbished control

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine, but unless you are crazy prop with all kinds of button reconfigured then its def not worth the price bump.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Doesn’t worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons gets broken within two to three months. Doesn’t worth the price. Use multiple all are similar. Bummer gets sticky and buttons respond intermittently.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, was amazing for 3 weeks and now left thumb stick is drifting to the right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels amazing from the first time you hold it to the thousandth time. The paddles take time to get used to but can give a real competitive advantage over others in games. Overall this thing is well designed, plays well, and the whole experience feels like a step above the rest.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Selling Used as New

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased what was supposed to be a "new" Elite Series 2 controller just before Thanksgiving. Controller showed obvious signs of wear and the 2 week GamePass trial code had already been used. Bestbuy refuses to do either a return or replacement curbside. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not as great is meant out to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you play more then a casual player it will break on you so be ready with the replacement plan.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that you may have run into a problem with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so you may also consider contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 1 out of 5 stars

    Not for combative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow response controller never seen a slower controller then this not good for comparative good for offline games

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DO NOT BUY THIS UNLESS YOU GET A WARRANTY.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 days after purchase (10 days after the pathetic 90-day warranty expires) my RB started to act up, as in sometimes it would work normally, other times I'd have to really press it to register. $90 bucks for Microsoft to repair the bumper on a ~200.00 controller after 100 days, sheah. Sold it as is on eBay as is, and counted my losses.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Trash controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th replacement after lag input and 2 stick drift and now now it’s lagging missing inputs and now also entering ghost inputs. Do not buy! And if you do get the warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller it’s just after a while the RB button started double clicking

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the right bumper button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    I would skip this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay way extra money for an xbox controller only for it to get stick drift even quicker than the regular. I will just stick to the original controller and throw on a replacement plan and game happy as can be

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Right & left bumpers get stuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this in store myright thumb stick has stick drift and the left and right bumpers keep not registering and get stuck at random.

    No, I would not recommend this to a friend