Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote didnt last that long for as much as it costed. The analog started to drift after 1 week. A waste of money
No, I would not recommend this to a friend Great control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good control but it tends to turn off when I’m in the middle of WARZONE. Quit annoying
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there's a connection issue. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good controller but defective paddles
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paddles on controller stopped working and have to return to store. Hoping it's an isolated issue.
I would recommend this to a friendRethink it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing, Same analog response, Xbox and Microsoft need to step up their GAME.
No, I would not recommend this to a friendNot so "Elite"
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd "Elite" controller I bought and they are all not really worth the money. If you really want/need one and you plan on using them daily consider an extra warranty because they don't seem to last very long. I consider this controller the most disappointing Microsoft product out there.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Stefan,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller was never working correctly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller wasn’t working the correct way I went to exchange it they said I was one day too late but the controller is now just gonna waste on the dresser
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Not as good as the previous version.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right hand thumb stick had drift within a week. Rear paddles are a separate purchase.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Stick drift
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this controller. It feels great to use but the build quality is extremely poor. Mine had stick drift straight out of the box and I ended up returning it.
No, I would not recommend this to a friend not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should be the same as the Normal elite controller without all the Parts. However, when I put the sticks on from my original controller, the left stick does not click properly. Not sure why.
No, I would not recommend this to a friendBuy the Best Buy warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Lb and Rb will break buy the best buy warranty
No, I would not recommend this to a friendGreat design, Poor quality.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First controller I owned RB button switch failed. Now this controller has the same issue, not activating at all or double clicking. A gamers dream to select the wrong weapon while playing Fortnite. Initially I tried remapping to the button to the bottom, no big deal, just new muscle memory to learn. Then the left analog stick started drifting forward. Deal breaker. Geek squad guess who going to be visiting you soon. I never had this issue with 360 controllers. MS needs to get their act together. Personally, I have had 3 Xbox 360’s, 3 Xbox one X’s and 3 elite series controllers fail. Enough said.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with the right bumper and left thumbstick on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Happy gaming,
Chuck
Xbox Customer Care
Great but has issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these controllers but button sticking is a constant issue with them
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's an issue with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Don’t bother
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great then the buttons broke after 4 months.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the buttons on your Xbox Elite Wireless Controller Series 2. We recommend reaching out to Xbox Support to discuss repair options here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
stick drift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to stick drift . everything else was nice.
No, I would not recommend this to a friend - Cons mentioned:Button quality
Don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller Falls apart and buttons stick too easily
No, I would not recommend this to a friend Best controller...so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own prettty much every controller for PsS3, 4, & 5 and Xbox 360, one, and series X. This is the best so far. Will have to get the PS5 Dual Sense Pro when it comes out for comparison. Sony needs to correct the oversized touch pad. Maybe allow user to turn off the touch pad.
I would recommend this to a friendAudio issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio jack isn’t working for any of my current gaming headsets and will be returning for either another elite series or the stealth ultra.
No, I would not recommend this to a friendnice controller, almost impossible to use with PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great controller but the issues with windows 10 make it almost impossible to configure
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear there are issues using Xbox Elite Wireless Controller Series 2 with your Windows 10 PC. First, we recommend that you make sure your PC is updated to the latest version of Windows 10 and that the firmware on your controller is the latest version. For more information, go here: https://beta.support.xbox.com/help/hardware-network/controller/elite-controller-compatibility
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Open Box product was damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box product was damaged. Buttons did not work.
I would recommend this to a friend - Cons mentioned:A button
A button not registering presses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return two of these controllers due to the A button on both not registering all of my presses. I still have the original Xbox elite controller and it’s still working fine after 5 years. I’ll pass on this new elite controller.
No, I would not recommend this to a friend