Customer Ratings & Reviews

If you are a casual gamer this is a great controller. If you game competetively or game on a frequent basis this controller will not last a year. I have had two of them. They get stick drag, bumpers fall off or stop working.

 The stick drift on this controller is so bad it makes FPS is unplayable it will literally move your aim making you lose multiple gun battles not worth at all

Terrible and cheaply made. All of these go bad quick. the core controllers are even worse. Pretty sure made with cheap plastic

Bumpers break - not worth it this model - its defective. Maybe it lasted 4 months. Then the kid looked on line on how to take it apart and fix it and really messed it up. Avoid.

I’ve had the controller for 6 months and I’m already running into issues. The right thumb stick already has bad drift. The bottom left paddle also doesn’t register unless I press it multiple times. Microsoft’s warranty is a terrible 90 days, so make sure you buy the protection plan. Lesson learned...

The only thing that separates the Elite Series 2 and this one is this model doesn’t come with the charging case. So if you’re looking for the charging case either buy the original Elite Series 2 or you can buy the compatability pack for an extra $50

I usually get this controller "New" , but this time i really feel they sold me a refurbished product, there were scratches and it didn't feel new. 4 months later I have issues with the controller when I barely play.

This is my 5th Elite controller and 1st 2nd generation. All 5 have suffered from broken bumpers, tonight, the left trigger failed and is non responsive. I'm done with them. This particular unit isn't even a year old yet.

Not as good as I had hopped. Also after every time i played i noticed a fain smoke smell as if I had just smoked a cigar or something (I am not a smoker) clearly the pervious owner was and that solidified my return. Poor overall experaince.

I couldnt belive the price on the controller but my buddy swears by how good it is. I should of took pictures, One night of fc24 and the metal was from the thimbsticks was grinding and had an awful feel to it. You coukd see the scratch marks. It’s jsut like the plastic controller that grind and the plastic becomes powdery. Anyhow i thouht steel sticks would fix it and it did not. Not only that but theres no quick capture button which should be standard now.

Too heavy and I don’t like the feel of it in my hand

This is our third/fourth controller. We keep having to repurchase geek squad warranty to turn it in for a new one because after a couple months, it disconnects continuously/stops charging. For the amount of money you’re paying, this is ridiculous. Disappointed in Microsoft!

DO NOT BUY - BUTTON STICKING AND STICK DRIFT AFTER JUST DAYS OF USE

Had to return could not pair to iPad or iPhone paired to android

Rubber grips torn loose, trigger button sticks. Buy the warranty.

Worst $250 ever spent (with protection plan) Ive had the controller for one week and already having issues. Thumbsticks Love to twist and back off while in the middle of matches, A and RB have very bad input and sometimes you’ll have to push two, three times before it registers, I’ve lost connection in the middle of matches several times now to the point I have to reset my console for the controller to be recognized. The best thing about the controller are the trigger customization options. What a shame that the updated version of the Elite 2 is not being sold by Best Buy and that Microsoft is still selling this first wave of Elite 2

Bought it and already have to send it in to Microsoft to be warrantied. Because best buy refused to help me out

The controller is heavy and awkward to hold. I had to return it.

These controllers are all trash. I bought this and the core version and both of them the the same issue the regular controllers have. Bumper button fail. You think if you spend 100s of yout hard earned cash for a good product tye outcome would be better than paying for that regular 50 dollas controller. Might aswell buy the power A controller simve that has lasted longer than the elite controllers

I originally really liked this controller. I expected that I wouldn’t need to buy another controller after getting such a high end one that could last through until the next generation but these things aren’t built to last. My first one’s bumper just stopped working and I replaced it with the Best Buy protection plan and no less than 4 months later this second controller has internal problems and won’t connect to anything. The protection plan does not promise to give you a working product in this way. My advice, if you get the protection plan, take the money instead and buy a new thing instead because it’s a rip off as is.