Customer Ratings & Reviews

Was awesome for that 3 weeks until it lasted, then the left stick just died, doesn't move back to the center.

Get it at your own risk. If you do get it get the protection plan. These are awesome controllers with amazing feel and functionality that are unfortunately plagued with 1000000 issues. BUYER BEWARE!

I wasn’t aware when I bought the controller that it doesn’t come with the underside paddle attachments, they have to be purchased separately. Will be returning to the store to get the full Elite 2 controller

Worst customer support ever! three attempts and 240 miles later I'm out an extra $$ for gas and now I don't have the controller I'll because of customer service they tell you one thing on the phone and then when you show up to the store they tell you something else Yes, I would recommend his controller if you bought it anywhere else

I purchased this just before Christmas, but only got around to opening it today. Right out of the box, the right trigger was stuck in a position that continuously activates the key press. Disappointing to have this issue straight away.

I'm about to return my 2nd controller, faulty button presses not accurate,, I'm not the only one i guess,, https://www.reddit.com/r/xboxone/comments/drndrm/elite_controller_series_2_megathread/

The Elite series 1 is my favorite controller of all time. The series 2 is not....yet. MINOR Gripes: -only comes with 1 tall thumbstick. -all the sensitivity curves on my presets were changed when switching to the v2 -they changed the button mapping process & it is now clumsy MAJOR Gripes: -the paddles are too tiny -the dpad covers slide back & forth over the dpad resulting in a feeling of double clicks -all the directional buttons (dpad, thumbsticks, L,R) will randomly register as multiple presses when you simply press them once. I exchanged the controller & the replacement had the same issue. This issue made the controller useless because it would happen randomly. Maybe with future firmware upgrades or better quality control this controller could be good but I returned mine & am happily ising my elite v1.

This said the box was opened, when i purchased the it. once we opened the boxed it was clearly used and dirty. should be inspected a bit better.

I have went through three of these controllers, same problems with all three. Joystick wander, sometimes they even work loose and spin in a circle causing slippage. All other aspects are premium, and so is the cost. Not what you expect from a flagship controller.

Lasted about a year until bumper stopped working correctly it’s over a year and a half now and bumper is pretty much non useable! I need a new controller and might just stick with the standard one now!! They usually last a lot longer

A button sticks..second controller same problem. It’s annoying to pay this much for a controller that has issues out of the box.

Oh it’s so beautiful however it doesn’t stay connected to the Xbox.

It’s ok but for the price it shouldn’t have any problems for about a year, it’s only been a couple months and not the charging port needs to be replaced!!! Not what I want to do!

I really loved this controller at first but after a few months it’s been having connection issues and the RB is now registering a “double tap”. Controller is up to date but still randomly disconnects mid game.

Only doin this to qin a chance at a 400 gify card .

The 'A' button wouldn't register half the time and it was also sticking.. For a $180 controller I would of assumed Q.C. would of caught this!!!

Works great until the controller started to drift.

It got stick drift after about 2 months. Now at 7 months the right bumber stopped working. What an expensive paperweight. I should have listened to the other reviews.

Controller wont work with software to adjust pressure on left trigger. Everything else seems to work fine

Just use the Normal controller. This thing breaks easy and doesn’t feel smooth