Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
Eh...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features of this controller are nice and it’s a solid feel. Unfortunately I’ve have problems with connectivity and power cut outs while playing games. Very irritating. I would buy another but the bugs are too annoying.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there are connection issues with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Another terrible item from a terrible company
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had stick drift 2 months after use, as well as the left trigger only sensing half the time.
No, I would not recommend this to a friend - Cons mentioned:Button quality
Completly crapped out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dosent even hold up anymore. Bought it and the controller started drifting not even 2 weeks later
No, I would not recommend this to a friend Ehh Not Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right shoulders button doesnt work well. I have read forums that state it is a common problem.
No, I would not recommend this to a friend- Cons mentioned:Price
New and drifting already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have a month of use and the right joystick is already drifting down really bad. Is really expensive, you would think you would not have a problem like that.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with the right thumbstick on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Terrible comtroller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was terrible got the controller that day and took it home to find the LB1 is broken
No, I would not recommend this to a friend- Cons mentioned:Price
Has potentially
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great control but the LT sticks. That is unacceptable for a $200 control that is only a few days old. Very disappointed.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear there's an issue with the left thumbstick on your new Xbox Elite Wireless Controller Series 2. If you haven't already, we recommend exchanging it for a new one at Best Buy. Or if the return period has passed, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible and the buttons are stuck
No, I would not recommend this to a friend KEEPING IT B/C MY OG ELITE CONTROL IS TORE UP.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.intermittently has issues connecting to the device and just blinks without being able to re-sync the controller to the console. it requires the use of a hardline connection to reconnect to the console.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Terrible product Microsoft
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap made product for the price! Microsoft needs better quality assurance on the cost of this product. I’ve had the side grips come off after 2 months and I’ve had to Gorilla glue it back on. After a year and a half the left analog and dpad flickers up and down or left and right while attempting to traverse the menu! This product needs to be made better it’s unacceptable! Don’t waste your money you’ll be unsatisfied!
No, I would not recommend this to a friend- Cons mentioned:Stick drift
need help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i bought this controller it was sealed and everything but still had stick drift for skme reason
No, I would not recommend this to a friend - Cons mentioned:Stick drift
great premise, bad execution.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stick drift was is horrible after less than a year. Tried solving, but unless its under manufacture warranty, would not buy again.
No, I would not recommend this to a friend - Cons mentioned:Price
Joy stick broke after 2 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely should not brake for $180. This is not a good product. They meed to make them better
No, I would not recommend this to a friend I don't like
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The levers fall off, they don't move very well and they fail.
No, I would not recommend this to a friendUsed Elite Series 2 Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good condition, came with all parts. Some of the colors for changing the Xbox button don’t seem to work properly but that’s purely cosmetic.
I would recommend this to a friendIt’s not worth it for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox elite controller is okay I have bought 4 of theses controllers in the past 3 years lucky I have warranty but it plays out in six months.
No, I would not recommend this to a friendOpen box item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a open box thinking it would be a good deal and it wasn’t the right side joy stick is broken and Best Buy refused to take it back even though the review on it was in like new condition.
No, I would not recommend this to a friendMeh don't upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret updating to the Series 2. The Series 1 was better. I have had to replace this model 3 times now. Starts drifting and buttons stop working.
No, I would not recommend this to a friend- Cons mentioned:Price
Xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small, Very expensive breaks down in less than 5 months, I don’t recommend it.
No, I would not recommend this to a friend Horrible quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to exchange my product for a new one 5 times, sticks came out all with drift, really a shame. It's sad that it is a good design controller but with such low quality materials
No, I would not recommend this to a friend