Customer Ratings & Reviews

I like the controller because of the upgrade in materials and accesories you can add/use. My only problem is the way higher pricetag and it does not come with the accesories (Only the black elite controller comes with the case and other things at an even higher price). In Puerto Rico usually stuff is more expensive, and had to pay $30 plus from the advertise price online. Overall it way better than a regular controller, i know there are some other options but i needed to try this one because i liked better the way it looked.

[Employee of bestbuy] Solidly built, great controller for Xbox One, Xbox Series S/X, or PC/Mobile. Long lasting built in battery, the 4 programmable buttons on the back can be remapped to any button on the controller. Love it so far and highly recommend!

Back buttons are great. No stick drift after months of using. Comes with a few options of buttons to choose from allowing you to adjust the height and feel. Great product!

Ever since the first elite controller dropped I couldn’t play Xbox again with a regular controller. The grip the touch the feel the feedback everything just feels luxurious with this piece of hardware I wish the price would come down a tad but you gotta Pay To Play can’t live without it highly recommend it.

I’ve had this controller for a little over a year now and it is the best I’ve owned. Most controllers overtime will develop stick drift, this one has lasted and has a nice feel and function.

I like how customizable this controller is. All though it’s a lot cheaper than the regular elite controller and doesn’t come with paddles you can buy a set and still spend less money than buying the elite. Amazing controller I am not disappointed.

I am very satisfied with this product and have no complaints. I appreciate the level of customization this controller offers, making it easy to use. The weight of the controller is also ideal.

Love The controller Works really well for my Computer and makes gaming so much easier

This product works and looks phenomenal! Thank you best buy for having the best tech!

First and foremost, let's talk about the design. Microsoft has really outdone themselves with the Elite Series 2. The controller feels premium in hand, with a sturdy construction that exudes durability. The textured grips not only provide a comfortable feel during extended gaming sessions but also ensure a secure grip, even during intense gameplay. As an avid gamer, I'm always on the lookout for tools that can take my gaming experience to the next level. The Microsoft Elite Series 2 Wireless Controller is one such device that has truly impressed me. From its sleek design to its customizable features, this controller is a game-changer in every sense.

Best controller I’ve had so far. I had tried it once while playing with another cousin of mine and had a great impression. So I just had to have it. It’s certainly pricey but worth the purchase.

The grip is good and you can customize the controller also. Overall a solid and reliable controller. Lastly the charging station was a well added item.

Since I got the elite controller I never went back to the regular controller, for first person, shooters I use the paddles can’t go back to using the regular buttons on those types of games and it feels good in the hands.

Best controller Ive owned to date…Has nice weight to it and feels durable…. I know most people complain about this controller having durability issues but I have not had any issues yet. BUT I also take care of my things, and have not dropped it since I’ve owned it.

So far this controller has held up better than the battery operated ones. Those kept giving out or not connecting to the Xbox. My son is kinda rough on his things and so far I’m satisfied with the durability. I also got the 2 year coverage just in case.

I've tried many controllers thru out my gaming life and i think the elite 2 is there best one so far for me because i still use the xbox one chat pad and no other controllers offer a way to attach it. Plus the warranty is good on replacement when but to the ringer as yhey say.

I've used a few of those and there are always problems, but thus far after about a month, this one seems to be having no issues with the bumpers or stick drift

TL;DR You will go through multiple controllers because of abysmal quality control unless you are extremely lucky. Would be an incredible controller if it actually didn’t have such issues. Don’t waste your time or money, it isn’t worth it in the long run. While I bought the original Elite controller and purchased the Series 2 soon after release, about a year in I noticed there was an issue with the A button which would occasionally double register, completely stop registering at all. This obviously is a huge issue. I had several issues with the original Series controllers so I figured this one would be better. I was wrong after receiving the first replacement. It was okay for the little bit I tested it, except a crack in the Xbox Home button which could cut a finger. So I returned it for a replacement as soon as I could get back up to the store. I received the replacement today, one of the only ones left in the store and was a ecstatic to be able to play some of my favorite FPS again on a controller that doesn’t hurt my hands as much as my PS5 controllers do. About 10 minutes into a match of Halo Infinite to test it out, it became apparent that I could not press in the left thumb stick while at any other angle besides up, down, left, & right. My previous Elite Series 2 never had this issue, so I contacted technical support at Microsoft who deal with controller related issues. I was told to return it immediately as it is defective. I noticed my Series X/S controllers also do not have this issue, just a side note. As someone who has to drive a distance to even reach my local Best Buy and also pay tolls to get across bridges, this is infuriating at the lack of quality control that Microsoft offers on their products. I’ve owned several Xbox controllers dating back to the Duke (the original Xbox controller), and besides the original Elite controller have I seen quality control so shoddy. They should fire whomever engineered these controllers, along with the engineer and product designer for the wireless headset (the mic will always break off after time due to poor placement of a screw and soft plastic that bends till it breaks if you ever press the mute button or god forbid move the boom mic in a different position). I love to support all hardware companies, Microsoft, Sony, Nintendo, even Valve. But this is a product that I can not recommend if my life depended on it. If you are fortunate enough to receive one in perfect condition, count your blessings. Because after this ordeal, I doubt I will buy any more “Elite” Xbox products, having sunken $420 into their 2 TB SSD, 1 TB SSD, 3 regular controllers, a Series X & S, and another headset after the first one’s mic fell off 3 months after buying it and was told by Microsoft that it’s common but there is nothing they can do. Steer clear of this unless you have the time and means to keep trying if you receive lemons like I and many others have.

Best Xbox controller in my opinion. I like the rubber grips and locked triggers

Candy see through shell to go with the 30th anniversary edition Xbox in November