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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 17,160 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    For three times the price I expect more.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for about 10 months. It's a great controller but the lack of reliability keeps me from recommending it. A normal Xbox One controller will last 6-8 months for me (No, I'm not hard on my controller I just use it a lot). So instead of spending another $60 on a regular controller I paid $180 for an Elite Series 2 controller. It's a really well built controller, very comfortable for long periods of use, good battery life, and tons of customization using the app. I didn't buy this controller to use the extra buttons on the back or for the swappable sticks/D-pad. I bought this expecting something that would last me longer than a standard Xbox One controller typically does- I was sick of replacing them twice a year. Up on the D-pad has started to double press, while left and right require a lot more pressure. The left analog stick is drifting constantly. The A button doesn't stick exactly but it's definitely not as responsive as the B,X,Y ones. There are some issues with the vibration as well (will swap between slight vibration and jackhammer randomly).

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Great controller but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but the buttons tend to stop working and you get stick drift alot. Microsoft needs to rework these controllers big time. They do have great battery life though. Buy a warranty on this because after a year you will need another controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson really likes thus controller. Easy to use. Stays charged fir a hood amount if time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    high quality controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality controller with great battery life, currently using on gaming pc

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Low cost elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a good feel and tunable joysticks. This is a great lower cost replacement if you already have an elite 2 and can swap all of your paddles and accessories over. I get about 2 years of heavy use out of each and the core option saves me money. Glad microsoft de ided to release them.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great to play, but needs better QC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our first one towards the end of last year to replace a failing Elite 1 controller. Unfortunately, the controller we got had the oft reported button problems. Upon return, it took almost a week to get the replacement. This one did work correctly. From a gameplay perspective, though, it is an excellent controller. Its programability is good. The paddles are a huge improvement over the original Elite. It feels better in the hand, as well. One big plus is that the hand grips are still solidly attached after almost a quarter of a year. On both prior Elites, they had started to peel off by this time. That is a great step forward. This is the best of the wireless controllers available. If you get it, though, I would STRONGLY recommend getting the Geek Squad extended warranty. For most purchases I would never get it. For the Elite controller, I promise you, you will need it eventually. At the very least, you will want to trade it in for a new one before the warranty expires. Then spend the few bucks for a warranty on the replacement. Just be warned, the price for that warranty has gone up a bit. That tells you something about the quality issues. Nevertheless, once you do get a good controller you will be quite happy with it. If you can use a wired controller, you might want to look at the Razer. If you need wireless, this is probably the best option. (I personally am not that fond of Scuff.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    This is an almost perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is expensive, but you sure get what you pay for. Every facet of this controller announces quality, from the heavy feel, to the long battery life, to the charging cable and dock. It’s all in the details, and I can’t go back to a standard Xbox controller. I also now can’t go without the rear triggers which means I don’t need to click the sticks. I can’t wait to pair this with my Series X in November. I’m a both PS and Xbox gamer and find I play most multi-platform games on the Xbox because of this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable feel, long battery life, and customization features. Thank you for sharing that it has enhanced your gaming experience; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good controller, I use it for Xbox and Pc

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended, definitely doesnt stick drift like regular controller and love the customization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid. comfy. works well, joysticks and buttons feel very solid!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Massive upgrade over the base controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels solid and not cheap. I like the rubberized grips and that it comes with a charging cable. The built in rechargeable battery is a massive upgrade over the base controllers AA requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Feel

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, feels amazing in my hand every time I hold it, great battery life, love how I can customize it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was pained at the thought of buying a controller for this price. However, once I opened the box it became apparent to me just why the price was high; this controller is bulletproof. Amazing quality of materials, very very comfortable, incredibly customizable. This controller will last you years and years easily. Only downside is that it is not currently compatible with iPad. I stream my PC to my iPad for gaming, and was disappointed as a result. Amazing controller though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its quality construction, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really good feel in hand, the paddles are very nice

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been skeptical over the years in paying the hefty price for an elite controller, but finally jumped the gun when they announced the series 2... and I'm glad i did. This controller has great ergonomics and grip texture, along with a plethora of features and settings, including hair trigger settings, multiple sticks, mapping, 4 quadrant vibrating settings, e.t.c. well worth it if you are a competitive gamer. No problems with drifting so far. Love that you can adjust the tension of the sticks as well.. overall, a great product from Microsoft!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you decided to invest in a new Xbox Elite Wireless Controller Series 2 as well! Thank you for sharing how well its configuration options and ergonomic design have enhanced your gaming. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Elite Controller for the Elite Gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with added paddles in the back, different trigger options and has nice grip. I highly recommend the controller if youre looking to enhance your gaming experience. Has Bluetooth capability to connect with your PC/Laptop if you're going to use it for that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not horrible but buy new rather than used.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give to much detail as I only had the controller for a week but I ordered an open box excellent condition, but was sent a controller in “good” condition. The b button did not work and the key to tighten and loosen the thumb sticks was not included and they were tightened to the point that they were stiff. I ended up returning it because I spent $100 on a controller that was unusable and not what I’d ordered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance, Weight

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality feeling has a nice weight and is customizable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox remote ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10yr old son what was the remote don’t think he’ll ever go back to the regular remote after having this one. He likes that you can change the joystick pieces to his comfort and the paddles on the bottom of the remote great. The battery last a long time I am usually charge it for him after three days of use I don’t think it’s ever been dead since he got it and when he plays on for a long time, so it’s definitely quality remote anybody who’s looking for a good remote definitely get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well, just over priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not knocking the controller because I am an ages long PS fanboy. I use this for my gaming PC setup as many steam games tend to be Xbox setup in controller formatting and it is just easier. This is a comfortable unit with a good battery life. No lag in responses... and I love the color. However, I think almost $90 is a high price for a controller... The cost is my only complaint.

    I would recommend this to a friend