Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Stick drift right out the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller had stick drift right out the box Would not recommend
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there is an issue with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Its works okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good but the right bumper is starting to double click in different games.
I would recommend this to a friend- Cons mentioned:Stick drift
Great controller but has bad thumb stick drift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thumb stick drift is unbearable. Will be getting replacement with warranty.
No, I would not recommend this to a friend Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy buttons and durable design, great for an every day gamer
I would recommend this to a friendBeware of used controller conditions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to purchase a “Like New” used controller but the controller was in terrible condition. Unlikely somebody actually inspected it before determining it’s “like new” condition.
No, I would not recommend this to a friendNot worth the money! Glitchy after 1yr warranty!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waist of money! Only lasted a year! Just long enough to pass the warranty that I purchased! Products don't las anymore!
No, I would not recommend this to a friendController
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller wasn’t working right when I took it out of the box but it is of great quality
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox Elite 2 controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son always complain about some of those bottom is not work
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Worst controller I have ever purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst controller I have ever purchased. The magnet for the analog sticks is extremely loose so the analog sticks contantly fly off on games that require quick movement and are geared towards more competitve players. How hard would it be to add in a twist lock for the analog sticks? Paying $200 for an overhyped controller.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift right out the box . Should be $99;99 not 149
No, I would not recommend this to a friend Best Xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best Xbox controller I have ever owned. Quality is top notch.
I would recommend this to a friendGot scammed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for a brand new in the box controller and pretty sure I got an open box or someone’s return because the paddles were already on the controller when I opened the packaging. Pretty sure I’m the one that is supposed to put on the paddles. Plus the left thumb stick had some residue around the inner ring
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Good Controller. Bad Stick Drift.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller is phenomenal, accessories included are great, feel and build is very good, but all of that is kind of awash because i had stick drift after less than a week, also the y button was becoming less responsive
No, I would not recommend this to a friend Defective a,b, and y buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A,b, and y buttons have a defect in them. They don’t register or double press right out of the box. I returned and got a different one 6 times and all had the same issues. Finally got tired or having to return them and got the Razer Ultimate which does not have this issue. Couldn’t be happier.
No, I would not recommend this to a friendXBOX controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control. Wireless is the way to go. Nothing gets in the way of gaming.
I would recommend this to a friendIt will break.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is great. Feels great and has great features. Get the warranty. Something will break on it. I have had 2 series 2 controllers. First one made it just a little over a year. The second only made it 6 months until I needed to replace it. Now, Best Buy is sold out online and in store. Who knows when I will actually get a replacement.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Nice but doesn’t last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Analog stick wore out and started sticking after a month of use. Really disappointed.
No, I would not recommend this to a friendWow amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product thought I was over priced but was well priced for what you get
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, good price, great fit. When bought with the kit can swap buttons.
I would recommend this to a friendNot worth the money/ internal battery is bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this around 8 months ago the internal battery is already going out the charge gets worse and worse and now will just make the wig out when needing charging instead of alerting for low battery.
No, I would not recommend this to a friend