Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 12315031
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
Elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew there might be some parts missing but all the good parts were gone and my RB button doesn’t which was a bummer.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller only lasted my son 4 months. For over $100 and give out in 4 months don’t waits your money
No, I would not recommend this to a friendwaste of 160 dollars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it in “excellent condition” as soon as i use it for a game there’s so much controller drift i cant even look straight when i’m playing.
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived missing pieces, doesnt come with paddles. i will probably still buy from best buy but i will go to amazon first
No, I would not recommend this to a friendDont Buy from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sold me a broken controller and refuse to make things right.
No, I would not recommend this to a friendBroken already
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought January.... Left Thumbstick broken in June... Other then that. The remote has been awesome. Battery is great. Game play has been awesome. I had the first gen elite remote for years with no issues. Now I have a $200 paperweight.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jason,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. While it sounds like your controller is out of its 90-day limited manufacturer's warranty, you may want to contact Xbox Support on possible options: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Buttons don’t work after 4 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the controller for 4 months, used it very lightly and 4 buttons are already not registering some clicks. I’ll be going with scuff next time.
No, I would not recommend this to a friendAmazing hardware crippled by software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's the point of having 4 extra buttons if you can only map them to existing buttons? Microsoft should include a license for real button mapping software with this $180 controller. The discontinued steam controller at least has functional software.
No, I would not recommend this to a friendI would never buy again!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money this didnt last any longer then the 60$ contollers and i never dropped it or let anything happen to it
No, I would not recommend this to a friendMS garbage at a premium price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. For a month. This is my third since release and the same with all of my friends. Get the geek squad warranty of you even think about buying this. Left joystick starts wandering quickly. Then comes the right.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Brad,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
RB occasionally Doesn't work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great, but recently the RB has stop working. I'm seeing similar reviews regarding this controller online. If your Microsoft warranty is up then you have to pay $100 for a replacement. $180 for a controller that lasted 5 months.
No, I would not recommend this to a friendNot worth the extra money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was not worth the money. You pay so much more for some extra toggle buttons which you never use
No, I would not recommend this to a friendPoor Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 6/26. Less than 2 months, the controller has developed left stick drift and now the paddles don’t work. And I just found out there is a class action lawsuit against Microsoft. Will be returning.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jennifer,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller was good and then the left stick stopped working. Could not get Bestbuy to replace it. Came to find out this is a common problem. Would stay away from this controller as Microsoft has acknowledged ongoing issues.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Amy,
We're sorry that there is an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller bumpers stick or double click
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller bumpers started breaking on me and I don't believe its under warranty anymore! I read all the issues people have had with the controller and thought I lucked out and now the controller bumpers now don't work right.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jake,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Stick drift out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 from Best Buy and 1 from Micro Center and all 3 came out of the box with stick drift in the right thumbstick.
No, I would not recommend this to a friendDefective open box controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrendous. Bought 4 of these all in excellent open box condition. 3 did not work! And had to bd returned.
No, I would not recommend this to a friendXbox elite pro 2 controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought controller for $180 dollars barely less then a year ago and is now joystick drift is so terrible to the point controller is no longer usable would not recommend crazy to break in one year for such a high price
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey George,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
It will not last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Lasted all of 6 months before the left stick started drifting without even touching it. I play maybe once or twice a week and this thing still didn't last. Not what I expected for such a high priced controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Johnny,
We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Series 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller looked fine but had stick drift in both analogs and rb didn’t work. It was a refurbished one.
I would recommend this to a friend