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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 17,160 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    The best controller. Period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market. I’ve had 2 of the original Elite Controller and this improved on it in every way. Better battery life, a case with built-in charging cradle, better (long lasting) grips, multiple thumb sticks, and thumb stick tension? They literally checked every box I could’ve asked for. It lasts longer too—none of that drift issue plaguing the first generation. I have used this every day since it came out and the only issue I’ve had was hand cramps from playing too long!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good for casual gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid controller. Perfect for casual gaming - great grip, good sensitivity. You need something better for competitive gaming. For the price, I would go with a different controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy for great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this controller has to be a great choice and well worth the money. It feels great in the hands with grip and weight. Buttons are responsive and joysticks and dpad are feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Best controller I own.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little controller on the plaent. I've owned a variety of Xbox and playstation controllers. I loved this feel this one had. Was slim and loved the additional buttons for a more customized gaming experience. This bad boy lasted me 2 years I plan on getting another one of these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, needs care to last long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hand, but needs to be carefully taken care of to last more than a year or two. This is my second one after the first’s grip started to peel back.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime PlayStation owner here. I decided to get this controller to use on my gaming laptop and I was not disappointed. Makes the PS4 controller look kind of cheap. This controller is built rock solid. It’s heavy, which I like. It is also customizable in so many ways it’s kind of intimidating. Pairing with my laptop wasn’t terribly difficult, but it could have been a little smoother. It works though, and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Much better build quality than Series 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Series 1 multiple times to Microsoft for grips that kept falling off. I bought Series 2 and am glad they fixed all the mistakes made with the first edition. This model has a built in battery that lasts over 35 hours on a single charge (Been playing Borderlands 3 with it since Christmas) and the grips are no longer glued but a part of the controller itself. It's more expensive than Series 1, but that's because of the amazing built in battery. Strongly recommended if you're a hard core gamer that plays a ton!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good, durable, customizable, great connection range, long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best gaming controller on the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing with lightning fast response. Fits perfect in hand with quality feeling material. Game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller by far. I wont ever use another controller. The lifespan of one of these is about 3 years so if you feel thats worth it just keep it in mind. I am a heavy user and the onyl thing that went wrong on mine was a single back paddle was only responding 80% of the time

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good controller with room to improve

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good controller with back paddles. It is a plus if you are looking for added weight in comparison to the standard controller. The back paddles need some time to get used to. The most important feature to me is that the sticker click can be disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start by saying I paid for it with credit card rewards- so I didn’t have to pay any extra for it. While it’s a bit pricey, I do love it and am glad I got it. It’s very comfortable, the metal pieces are really nice and it just feels better than a regular controller. I dropped it once from maybe two feet up, some of the metal pieces popped out but they popped right back in because they’re magnetic, which is actually really cool. No issues with stick drift (yet) after a few months of use. Love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a controller for a gift to my nephew and he loves it i try it my self and controller is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Microsoft Elite Series 2 Core Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has replaced my standard controller, and it is awesome! Heavy weight and solid in your hand, and so didn’t want all the extra levers and triggers, I just wanted it mainly for the built in rechargeable battery that last me 4-5 days easy playing 6-8 hours each day. Big step up from the older models of the elite, just seems solid and buttons are very responsive

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Quality Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike that the bumpers are always the first to go, the grips come off pretty easily, and the stick drift happens way too early in its life. Overall still like the remote, just wish it was produced better similar to the Xbox 360 remotes.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Great controller with some flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave up on my only elite 2 controller as the bumpers were becoming very unresponsive. I bought this controller sense I have all the elite 2 stuff from the other controller. My only complaint is that when I bought this controller the 3rd trigger stop on the left trigger made it unresponsive and I have read other places where people were having this issue. Instead of returning it which would’ve been a hassle, I took apart the controller and filed down the area where the trigger hits the trigger stop. After I got it fixed and put back together it works like intended and still is one of my favorite controller but I just the fact that I had to fix it myself when it can broken was kinda frustrating when I know plenty of people who wouldn’t even know how to fix it and just return it is annoying

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller I ever had!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has so many adaptive and interchangeable features.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 3 out of 5 stars

    So Far So.... Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the worst luck with XBOX controllers. They are by far the most unreliable controllers on the market. I am extremely careful, gentle with my controllers what frustrates me the most. This controller does have a tendency to frequently disconnect from my XBOX. Sometimes I have to completely power off my console or reconnect by pairing the controller again. To my stupidity, I did not get the protection plan on this controller, so I guess I am out of luck. With XBOX my controllers usually last 1-2 years with no wear and tear at all. Actually, my controller that came with the XBOX lasted months before not working and it was just a backup controller that was hardly used. With the money that I paid for this controller if it does not last I will definitely be switching to Playstation 5. My Playstation 4 controllers are over 5 years old and work perfectly fine. I will say the quality of the controller is great and it feels great in the hands. It also has some well-balanced weight to it which feels good as well. Buttons and pad are adjustable and it does come with a nice carrying case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall amazing with little to no complaints about it, only issue is the stick drift that it gets thats really easy but besides that I can't recommend any other controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the best one. I have a Series 1 and I like it but, the grip portion will come off. But so far I have been using and making the Joy Stick adjustment and it is awesome and you feel and see the difference on the accuracy of the movement. I like the fact that I can charge it and use it for 40 hrs, I haven’t tested it the 40 hrs, but I like being connected when I play FPS.The back paddles feel better at their current location, better than the series 1. Let see after time how this controller operates.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2! It's great to hear that you're enjoying its updated features, including its rechargeable battery and improved accuracy. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft