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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 17,160 reviews
  • Rated 5 out of 5 stars

    Great follow up to the fist one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt a better feeling design then the first Elite controller. It has 3 positions for controller config potions, and the grips on the handles have a softer bump fell to them. The paddles on the bottom also feel better, a little more tucked in and out of the way. Also love the blacked out look of the controller. Just hope that the right and left bumper do better then the first Elite controller, Had to get mine fixed/replaced twice because they failed to work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you're a fan of the design and feel. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Loved the adjustable triggers and joy sticks . Great battery life since you can plug it in and play

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Good premium feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good premium feeling controller with some good weight to it and the functionality of the adjustments you can make is nice. The only downside is that for this model the paddles in the back and the different sized thumb sticks are not included compared to the higher priced model that come with those accessories. I do love the color options that are available in this version.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great controller, but get the warranty!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second in four years. Right bumper broke on the first one, but geek squad replaced it. The new one is just starting to get stuck drift, so I'm going to get it replaced again before the warranty ends. Love the weight of the controller and it feels good. Definitely worth getting here so you can get it covered.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Great but not durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and gives you a competitive advantage in FPS games. The only issue is that not longer after use, you get some stick drift and the bumpers feel like they’re going out. It’s too expensive to go out as quickly as it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works very well. Have always liked the grips on the back which help with sweaty hands. Only bad thing I would say if stick drift but that’s only if you play at super low dead zones. Other than that a great controller !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2 Controller Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In summary I love it. It got it all, ergonomics, very comfortable to use, excellent performance, super battery life, and a lot of options for customization

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great rechargeable controller option

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products xbox has came out with. I love this contoller i literally only have to charge it like once every month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a step up from series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement from the original elite controller. The grip is extended from just the backing to the front, back, and triggers. The multi-stage trigger locks were surprisingly more helpful. The controller also has more software settings and setting “slots”. Two biggest improvements to me are the new paddles which are a bit smaller making it less cumbersome to use all four and of course the integrated rechargeable battery pack takes the cake. Definitely a top shelf controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable grip, updated customization features, and redesigned paddles, too. Thanks for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Qood quality controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller.. everything felt high quality and a lot of ways to customize.. the only reason i returned it is because i want to try a controller with paddles beside each other versus on top of each other...

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming controller. May seem expensive but I’ve bought scuff controllers and they do not seem to last long and fhey cost double the price of these. Love the interchangeable attachments the elite 2 controller comes with, its as if its made to be customizable to fit your gaming needs. 10/10 would recommend to any xbox or PC player

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No back paddles included, great controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as all the elite controllers, great grip, feels great in the hands, nice and heavy. This controller doesn’t come with the bottom paddles but I had a another one that I was replacing with this one because my top right bumper broke so I used those paddles and installed on this new white one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest quality controller I've ever had

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently bought the Xbox elite controller as well as the PlayStation Pro and the Xbox elite controller is far superior in quality, feel, and it came with an awesome (also high quality) magnetic charging unit that you can dock the controller on when not in use. I don't want to use any controller other than the Xbox elite- which I use for my PC. This luxury controller truly feels as such. 10/10. Don't hesitate to buy.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality materials, will not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this controller for 3 years give or take. I have never thrown or dropped this controller. I have always kept it in its case, on my desk. It has never traveled or been taken anywhere. It has never had a single drop of liquids touch it. I had to have it replaced twice due to manufacturer defects. I have babied this thing, because I have cancer and cannot work, I cannot afford the astronomical price to replace it. But after hearing the rattle of something small moving around inside the controller for a few weeks, I decided to open it up today. What I found should be an absolute embarrassment for Microsoft. Upon further inspection, it became obvious to me that the plastic that is used to make this controller was deteriorating on its own. The grips were peeling off, several chunks of thin flimsy plastic had somehow broken off on their own on the interior of the controller. Again, this controller has never, not once, absorbed any kind of shock. There has not been a single event or instance that could have caused even a single piece of the controller to break. Yet somehow, there are several broken off pieces and parts. The only conclusion I can come to is that Microsoft uses extremely cheap materials to make them. And for a $200 controller, that is shameful. And with the warranty only being a year, its pretty clear that Microsoft is 100% aware that this controller will not last. And now here I am, clearly a fool for trusting Microsoft to make a quality, top of the line controller. What a huge letdown. When it works correctly, I loved it. But between stick drift and constant bumper issues, along with the very cheap materials used, I cannot recommend this in good conscience. I have a 3rd party Xbox One controller that has seen at least double the use, been dropped, thrown, tossed, had soda, water, coffee, etc. spilled on it (it is used by my kids), and is also 2 years older, that works flawlessly still to this day and cost 1/5 of the price. I feel a bit scammed. This controller has so much potential, if only Microsoft put some care and quality craftmanship into the manufacturing process. Instead, they are trying to fool us into having to buy a new one every year or 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    You NEED this if you are a gamer playing Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I never thought I would spend money like this on a a controller, but I had some xmas money to burn so I did it. This feels very sturdy and well-made. The added, removable, and programmable buttons on the trigger side have been great for games that have a lot of button pushing. This controller is customizable with magnetic thumb knobs on each side plus the directional pad. No regrets on this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 5 out of 5 stars

    No need to purchase more controllers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I enjoy the feel and the ability to map the back buttons. Other in the house also have different button mappings that are easily controlled directly from the controller. I have not experienced any drift and the RB/LB buttons haven't failed me like the E1

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Worth the price, and feels smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best premium controller for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these controllers for years and they never disappoint i can be rough on my controllers sometimes and its held up extremely well form all the drops squeezing and carelessness i have towards it gave me a solid 2 years without needing to get it replaced. (Only replacing because i dropped it down my stair case and the trigger got stuck but after some tinkering its all good now)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good controller. I only give it 3 stars because the A button doesn't work correctly. I can take 2-3 times of pressing it in order for it to work. It was that way straight out of the box. The controller is still overpriced. However, this controller is far superior to the basic Xbox controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Max,

      We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Best, worst controller's.. Love - Hate

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best line of controllers.. The weight, the feel, the functionality.. AMAZING!! I love the elite series on what they should deliver. 2 Star rating is because i have 3 Elite series 1 controllers that all have common issues. (Drift, bumper, peeling grip) I had read a lot of these things were addresses with the Series 2.. Nope.. Still a hot steamy pile of crap.. Purchased in October and this has the worst case of drift I've ever had.. The right bumper is super sensitive, one push and it thinks it's two. The grip hasnt peeled so i guess theres a pro.. Also have the Geek Squad Protection but they have been out of stock now for like 5 months so im stuck using this or one of my normal controllers..

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft