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Customer Ratings & Reviews

$188.33
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 16,929 reviews
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly with many different options for customization. Additionally you have the ability swap out your joysticks for different play styles to reach the optimal results you desire. This controller will also maintain a charge for significantly longer than other controller's.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 4 out of 5 stars

    Heavy or substantial

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really heavy, sturdy controller that has massive customization options... the charging case is pretty substantial and is a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever bought in the history of controllers

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great feel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Elite controller, and the difference is noticeable. Power button clicks firmly, weight is heavier than normal controller, and triggers feel firmer. I feel the rear buttons are a bit of a gimmick (or I haven't gotten to set them up right) but for right now they get in the way. Definitely hoping it'll last more than my traditional controller, which usually fails because the right trigger ends up becoming sticky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a step up from series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement from the original elite controller. The grip is extended from just the backing to the front, back, and triggers. The multi-stage trigger locks were surprisingly more helpful. The controller also has more software settings and setting “slots”. Two biggest improvements to me are the new paddles which are a bit smaller making it less cumbersome to use all four and of course the integrated rechargeable battery pack takes the cake. Definitely a top shelf controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable grip, updated customization features, and redesigned paddles, too. Thanks for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Best, worst controller's.. Love - Hate

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best line of controllers.. The weight, the feel, the functionality.. AMAZING!! I love the elite series on what they should deliver. 2 Star rating is because i have 3 Elite series 1 controllers that all have common issues. (Drift, bumper, peeling grip) I had read a lot of these things were addresses with the Series 2.. Nope.. Still a hot steamy pile of crap.. Purchased in October and this has the worst case of drift I've ever had.. The right bumper is super sensitive, one push and it thinks it's two. The grip hasnt peeled so i guess theres a pro.. Also have the Geek Squad Protection but they have been out of stock now for like 5 months so im stuck using this or one of my normal controllers..

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This was really a best buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't let go of this controller since i bought it! Its a W for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cntroller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well and perfect for the hands. The control buttons are very responsive and seems to be in the perfect positions. .love the color as well

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the money. The only issue is the Joystick motors after constant use they get some stick drift but it is manageable and doesn't really affect you when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for gamers. This core elite series 2 doesn't come with case or paddles but is a replacement for the elite series 2 controller. In my opinion I would buy the extended warranty so when thumbsticks or bumpers wear out you can easily replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Non Aftermarket Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a controller with more responsiveness and that is what I got. Compared to a standard non elite or modified controller, this is more reliable and responsive. The amount of times I depress LT or RT and have to wait for the game to recognize I am trying to perform an action was tiresome. Unless it was CoD and/or a game I could set trigger dead zones, timing dodges or specific actions would input early or late. With the triggers being adjustable from a full pull, to half or even a click, saves me a headache while performing dodges or counter attacks. The rounded face D Pad also amazing for games that have upper left, upper right, lower left, lower right options. Having to press and hold UP and Right, etc on a normal D Pad again tiresome. Amazing product and I wish I could give it 5 stars, however I want other color options that don't require me to buy an accessory kit that would cost more than an already bundled controller OR having to order custom through Microsoft. Pros: - Well made with solid weight to it - Default profile without back buttons - 3 Customizable profiles for back buttons - Add or remove back buttons with ease - Swappable sticks and D pad with strong magnets - 3 levels of adjustablility for trigger stops Cons: - Requires Xbox Accessories App on PC - Does not properly indicate battery life Wired or BT - Colored Core options do not come with full accessories at reduced price, even then you over pay to add the accessories with a Elite Core - Unless custom ordered through Microsoft all buttons follow black and grey color scheme

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Still room for improvement but it's good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the first model. Not having the share feature is a bummer

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great while it lasts. Dreaded stick drift!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing in every way except 1. I would think that a $200 controller would last more than a year and a half before the sticks started drifting with no way to fix. I have original XBOX 360 controllers that I still use years and years later. Those cost $60 and still work perfectly, but this super expensive (and totally worth the price for how it works... when it works) controller needs to be replaced not even 2 years after purchase. I am a middle aged man who uses this probably a quarter of what a young kid would and it always gets stored in its cradle after use, and still.... have to replace it already. This is a problem I see hundreds of videos referencing too, so it is not isolated. I hope they fix it in future generations of controllers, because everything about it is truly Elite, except its life span.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing usability and superb handling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is quite literally the peak of controller design. No stick drift, infinite customization (both physical and digital),and snappy response time. I have no issues with this product and it has only help me improve in competitive games such as Call of Duty, Fortnite, and Destiny 2.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Because of the button mapping and paddles I was able to greatly improve response times in some games. Played numerous house and very very very minimal stick drift. The elite series controller are always my go to. Some say it’s a little heavy but to me I like the weight and doesn’t seem cheap.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Never again..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically a great choice… But I just purchased this less than two months ago and the stick drift is already starting…. Waste of money. It hasn’t fallen once, no any other type of damage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great controller when you get a working one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels premium! Great build cool case you can charge it in. Everything about my working one is awesome unfortunately the first one I purchased had mechanical sticking A and X buttons. Luckily Best Buy quickly replaced it for me as it was a factory defect! Was worth the investment if you are interested in a premium controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great to Replace an old Elite Series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is perfect for anyone who already has an elite series 2 controller and is looking to replace their old one. You can use the old attachments on this new one and and it feels literally the same. So far no issue and price is fair compared to the normal elite series 2 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Classic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with a classic. I’ve tried other controllers over the years that are cheaper and supposedly higher quality. I’ve tried off brand, standard on brand, wired, wireless. I always come back to this.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good controller with some weaknesses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third elite controller, and it works well. It feels good to use and does what it's meant to do. I docked it by one star because my past two have had the shoulder buttons fail, which seems to be a recurring problem for these controllers. I have yet to see if this issue has been addressed by Microsoft or if the same problem is still present.

    I would recommend this to a friend