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Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 17,160 reviews
  • Pros mentioned:
    Customization, Weight

    Rated 4 out of 5 stars

    Heavy or substantial

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really heavy, sturdy controller that has massive customization options... the charging case is pretty substantial and is a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good, not great for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too special. If you have the money and really could use the additional buttons or customization, then you would appreciate all the features. I wish the rubber was a little more grippy. I haven't had any issues with mine and hoping I dont, but have heard of others having issues. I think for what you are getting, its a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TEAM XBOX

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I ever had ... I meant that , I never wanted to spend the amount of money for a top of the line elite series 2 but this fit my exact need and played better than anything ever before . I hit the perfect sweet spot . Not to mention , Best Buy had a sale at the time , so it was a beautiful experience, top to bottom .

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly for FPS and the trigger stops. I like the flexibility it provides and the charging case is cool. I use the domed thumbstick on the right and the original Xbox one on the left. I do have some small stick drift on the right but it doesn't happen all the time. Its feels god in the hand, although smaller feeling. I only use two the paddles on the back. I wouldn't say it has improved anything but I feel more confident.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 overall. It's great to hear that you're a fan of its customization features and back paddles. If the issue with thumbstick drift gets worse, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!! Great value and the knowing that if there are any problems with the item BEST Buy will honor its replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox/Gaming Controller Ever!!! :D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using an Xbox elite controller since the first one came out and I must same they checked every box this time around and I love it even more. I play FPS games so much better since the introduction of paddles and I can’t play without them now lol worth every penny even got insurance which is a must for something like this. Built in battery, Bluetooth, long battery life 40hrs, 3 profiles for paddles, as well as adjustable joystick tension :D

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing and charges fast. Grips feel great, paddles are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it he say he can shoot better and it moves smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller, but insurance is necessary.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the gamepad is unbeatable. So unbeatable that I’ve opted to replace 3 different ones now (buying the insurance each time) because the button receivers on these eventually go bad. My first one lasted me around 8 months before the RB receiver went bad and started failing intermittently. Second one lasted me about 8 months before a faulty LB receiver went bad and it had to be replaced. My third one lasted around 6 months before the left stick button’s receiver went bad and had to be replaced. Overall - awesome controller and I refuse to use any other game pad… just make sure you buy the insurance. Hopefully a series 3 will bring receivers that last the long haul a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I don’t have to buy more batteries over and over. The grips help hold my controller better as well.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Hit and Miss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is good. Plagued with issues of buttons not responding, triggers failing, stick drift but when it works it works well. I have one and my son has one. Mine still works great. My sons is another story.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the best on the market, and for well reason. I’ve owned this remote for roughly 2 months now and has given me little to no problems. The only thing that I have noticed with the remote is sticky buttons but after a few gears of war sessions and COD it broke the remote in. The charging mechanism of the remote and even just the case it comes in is amazing and the quality of the remote.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts. We're happy to hear that you're enjoying the quality of the Xbox Elite Wireless Controller Series 2 and everything is running smoothly. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I've ever used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has always had my favorite controllers, and the Elites are the best of all of them. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Good product and versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Connects to my Xbox and my tablet! I have not connected it to my computer yet, but that is the plan too. I am getting used to the paddles, but the overall feel is nice. It is not as heavy as my old controller with a rechargeable battery in it. I am a big fan and may buy a second for myself. My son had a first generation one and upgraded for Christmas. He really likes his as well.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Controller Series 2 is a premium gaming accessory that delivers both in terms of performance and customization. With adjustable-tension thumbsticks, interchangeable components, and a suite of customizable profiles, it offers a high level of personalization to suit various play styles. The build quality is robust, featuring a textured grip and durable materials that enhance comfort during extended sessions. While it's priced at a premium, its features, including the ability to fine-tune sensitivity and remap buttons, provide a tangible advantage for competitive gamers. Overall, it’s a top-tier choice for serious Xbox enthusiasts looking for precision and adaptability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome and last pretty long too with battery. However, it’s a good idea to get the warranty on it if you’ll use this frequently when gaming. These are definitely not immune to stick drift or some buttons sticking.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Dont sell ur self by picking a diffrent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best xbox contoller for competitve gamers. has every single bit of customization u would need from the joy stick tension to the input control sensitivty. the desing of the controller makes it fit great in small and big hands and the paddles on the back never gt in the way. if u game this is a must have i personally do not and wont play if i dont have one of these. if u pick a diffrent controller u might as well be playing with a cast on!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good controller, I've had a couple of Em. The only thing I wish Microsoft would fix is that the LB and RB buttons tend to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's just the controller with no extras, it's still a great controller for the weight and ways you can adjust it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent controller. I like how customizable the controller is along with I like that you can change the color of the button. I also appreciate that it’s wireless and the overall feel of the controller. Overall, excellent purchase and addition to my Series X.

    I would recommend this to a friend