Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17162 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently praise its comfortable grip, balanced weight, and tactile feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while the device is well-regarded, some potential buyers find the premium price point to be a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 17,160 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox controller Elite series 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    red and black Xbox Elite Series 2 is a gem for any gamer seeking precision durability and style. Its striking design, premium build quality, and advanced features fully justify its reputation as one of the best controllers on the market.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is a great addition for me due to the fact that I play a majority of first person shooter games ( mostly rainbow 6 siege ) and I am able to utilize multiple features that the controller offers including the trigger stops and paddles. Although the price is somewhat steep I would say that when they re stock that it is worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Battery Life

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third controller that I bought for my Xbox. It was expensive compared to the other two, but it is actually the best thus far. Very comfortable and the battery life is much better, lasting almost 16 hours. The fact that you can charge it while inside the case is a plus. I highly recommend this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    Great option!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, has a nice weight to ot that gives it that high quality feel. Trustworthy. Durable. Fun.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Wireless Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed. My teen boys were extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set up options, you can really customize this controller. I don't like the texture as much as I did the first Elite controller, but this one is OK. Internal battery has been great so far, holds charge for a long time. Adjustable tension on the sticks is a cool feature. They are very pricey I think though.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall giving this controller a 5 star rating, since getting it, it has made playing many different games so much better and also to say that the feel and weight of the controller are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing product minor issues over time mainly due to average wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to say it feels solid, plays solid and the customization are a great thing. Even if getting a little sore in one position switching to a different thumb stick helps eliminate it for me. Great battery life and having bluetooth capabilities is nice for on the run playing. The nice charging stand and even port in the case is a nice touch to being able to charge it protected.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're a fan of your new Xbox Elite Wireless Controller Series 2! Thank you for sharing how much you're enjoying its comfortable feel, customization features, and rechargeable battery, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Great Controller, but wears out relatively quick

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason this controller doesn’t get a five star review is that it tends to develop stick drift or faulty bumpers. It’s worth it to get the protection plan to be able to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid investment. I bought it to see if my gameplay could improve with a better controller. It definitely helped most of the FPS games I play. It has a ton of customization options on the controller itself and in the app to change button mapping, etc. Worth it in my opinion. Battery lasts forever.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad controller works well responds well but stick drift came in quick after about a few months had to return. The first one I bought was not working at all. The second one I got is working well other than a little bit of stick drift the Best Buy team was very helpful on swapping the controller for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Love it but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing overall however, the durability is not quite there for the price. On my 2nd controller due to wear and tear or button smashed inside controller in 3 years. Otherwise, it's very nice feeling and works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Notch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high end controller recommend it to anyone not only great for Xbox but pc also and the paddles and exchangeable sticks and d-pad are nice and also Bluetooth's to your phone. Sturdy well built customizable controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the quality of the previous Elite controllers but this was worth the upgrade. The battery life is amazing, the weight is well balanced and does not cause fatigue. The packaging seems hefty but that is because the carry case has a battery charging. Also love that the carry case has a pass through port to charge the controller while having it protected in the case.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that your new Xbox Elite Wireless Controller Series 2 was worth the investment! It's great to hear that you're enjoying its comfortable feel and rechargeable battery as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller feels good on the hands and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller. Pricey and no pads.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Battery life is very good. It does not come with the pads so just a heads up. The price is high in my opinion but I have no complaints with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Worth IT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth spending the extra money to get the better quality controller. I’ve had 5 controllers before this one and they all seemed to wear out pretty quickly. I love how it’s customizable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Still not sure about the quality and longevity.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall feel, battery life and adjustable triggers are good and the controller feels good in hand. The only issue is the presence of some stick drift already after returning one with stick drift within just a couple weeks. One trigger is already emitting an occasional squeak that sounds like a spring ready to pop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quality Item!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased. My one son liked it so much that I purchased another for my other son. It's a bit pricy, however it seems that all remotes are going up in price. If you are going to spend the money and are looking for bang for your buck, this seems to be a great choice according to my son's who gain all the time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your sons are such big fans of this product. Wishing them happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft