Customer Ratings & Reviews

This controller works great, feels good, the adjustable thumbstick tension is awesome. Would purchase again.

The back buttons are so useful for call of duty and the rechargeable battery eliminates the need for AA batteries. Pricey but worth it and it doesn’t come with the peddles.

Great controller. Use it almost daily and havent had any issues

Works very well and has very good build quality. The paddles on the back make it very easy to keep you fingers on the joystick while using abxy. VERY pricy though. This is a premium priced product that really is not needed for most people.

Love the controller. It does exactly what it says and does it better than the first generation Elite controller. Definitely get the replacement plan offered by Best Buy! If you game hard, you won’t regret it. Let’s face it, stick drift and button issues are a real thing no matter how much money you spend!

[Employee of bestbuy] While it may be a little rough on the back end, the Elite controller does hold up pretty well. Has a nice grip on them and you can even adjust the the left and right triggers to where you won’t go overboard on them.

It works good and they checked it at the store all I can ask for. Great service and it was fast

Great controller when you don't need all the extra pieces and a nice little discount!

The controller is great and works...when you do not get a defective one. We had to go through 3 before getting a good one. Some of the issues are: The A, B, and X button would get stuck. You would press it in and it would stay in. The trigger locks come off. They still work, but the rubber piece came off. The right trigger you would press it in and it would stick randomly. Now the good: *Charging is great. Never a problem. One charge would usually last 40 hours, we've never tested this because we put it on the charger after each use. So, it will last for probably that long. *It feels comfortable in your hand, especially playing long gaming sessions. *It has a long range. You can sit a good distance away from Xbox without any connection issues. *Syncing is great. Never had a problem with that and it is very easy to do.

First "upgraded" controller I have ever purchased and it has been working as expected so far. I really like the customization/remapping capabilities as well as the extra set of paddles. Still getting accustomed to the extra paddles, but I can attribute some improvements in my gameplay to this controller. Build quality is great and only time will tell how it holds up.

Upgraded from standard controller. There is a noticeable difference. I don't know if its wort almost double the price. If you find it on sale for 109.99 then I would say its worth it.

This Xbox elite controller is so cool. I like the color blue on it and is made out of good quality. I like the rubber grip and it gives a good gaming experience.

Very nice controller and a great value compared to standers controller. I was experiencing a lot of stick drift with standard controller and so far this has proven to be more durable and the battery last a long time.

Feels good in your hands. Battery lasts for well over a week of gaming daily. I initially purchased a cheap knockoff but returned them almost immediately. It is worth the extra money.

Absolutely love this controller. I use it for my Xbox but I also use it for CODM on my iPhone, It's a game changer for that game. it has a good feel to it the paddles are in a good area and they are easy to use. I would tell anyone to pick this up if you can it's worth it.

Great controller but after heavy use buttons can get soft to push along with paddles and stick drift is very common, would definitely purchase the protection plan when pirchasing any controller or heavily used items

Great controller. I bought this for my shooting games Call of Duty and Destiny. I would recommend configuring the controller through the Xbox accessories tab whenever you make adjustments on the controller itself.

I play games where I need my fingers on both joysticks at all times and the extra added paddles allow me to stay competitive and still have fun, plus great battery life.

So let's address the elite series 2 controller. It does what it should... when there's not issues. It feels great and heck even wanted me to change the thumb sticks. Never thought I'd do that & can see why the underside paddles are great to use. Those things are what make this controller THE CONTROLLER! (3 stars). HOWEVER there SHOULD BE A RECALL! brand new out of the box the A button has a dead zone, if pushed in a way it becomes obvious. I did the swab of a normal controller & noticed at any pushed angle of the button it stilled worked. Not with the series 2 controller though. If I didn't want to blow $200 I'd rip it apart to fix it myself. But it's almost as if the button doesn't line up with the logic board inside the controller when pushed at some angles. Which should never happen, should still work like the cheaper controllers. That's a major failure on Microsoft's part. If it was not for that everything else worked fine, no issues. The joy sticks are cool you can swab out sticks & tune the stiffness or loosen them with provided key. Switch d-pads, etc. You can read the specs. The other picky thing which I can see past is the top grips are a little too much, I personally started getting sweaty palms after one round in a shooter and then the controller almost has this slight sticky feel when warm from just holding it. But it quickly goes away if you air it out between rounds. Wasn't enough to not keep the controller more so than the A button not working. Would love to give this a 5 stars for the product. if it had no known issues, this would be the greatest controller. @ $180 Microsoft your products shouldn't have issues right out from the box. I gave this 3 because it is worth tuning and resolving the small issues for an amazing product that it could be. Now I'm keeping mine, unless it's a total lost after services fail to resolve the issues for me. I've got until May 15th or 18th (got it mailed). Bought this on the 15th from Best Buy, can return & still get the money back. We're talking a defect on Microsoft's behalf not Best Buy. I've got options in services via geek squad or Microsoft's 90 day warranty. Geek squad protection is worth getting on this. Because let's say there wasn't issues and after a year the button and stick got worn out from use. Geek squad will fix or replace the controller. so $40 to keep that $180 feel or in this mess save from owning another $180. GET the 2 year coverage. I normally don't but I knew about the issues other people where having & planned for it. Other than that Best Buy was a total win this time. During this COVID-19 mess they still got my package in the two day window. Great job BB & postal services. I waited until getting my product in the mail before getting the geek squad protection. Only had to make a simple phone call and give my order # and boom the protection was added on, no hassle. Go to any Best Buy for repairs or services. Great! Will be needing it, as it looks. The employees I talked to via the phone or live chat on site. Informative and helpful & knew about the bugs on the controllers, lol must be getting returns on them. I'd give Best buy a solid 5 stars in services. Which impressed me normally it's about eh, they tried. Conclusion: The controller isn't a magical device that makes you a greater gamer but is a NICE controller to own... when it's working that is. That's what's so annoying you want it to be the greatest controller which hopefully Microsoft does too. If you are wanting to buy this WAIT. Allow time for Microsoft to hopefully fix these problems before you buy one and get stuck seeking help to have it fixed yourself. If you manage to get one now, there is limited stock. Get the 2 year coverage, so your not out $200 or more in service repairs & reshipping costs. Hopefully Microsoft comes through and replacement controllers come out. Other than that return them don't waste the money. Like I said I'm only giving it until my return window period.

Microsoft's finest controller to date. Solid build, unparalleled comfort, intuitive interface, and convenient customization make for a seamless user experience.