Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16819 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 16,819 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality is solid and the adjustments you can make

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware - 5/5 Software - 3/5 Would have been an easy 5/5 overall but the software for windows pc is so lackluster. You have extra buttons on the back of the controller but you cant map them to anything other than standard controller buttons. Even on xbox you can make them open apps or toggle mic etc. Makes no sense they wouldnt expand that functionality on the pc with hot keys or mouse clicks etc. The whole reason i bought it was to use the back buttons for discord push to talk and mute/deafen buttons so when i play games using the controller i dont have to push a button on my keyboard while holding onto the controller. I did eventually get it to work but i had to buy a 3rd party app to do it because microsoft has limited the functionality of what could be super useful macro keys or programmable buttons. Quality is solid and the adustments to thumbsticks and triggers are well designed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is what it is

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox controller, bit packs holifax sensors so it will even get drift just like all controllers. USB c is nice but no rechargeable battery is still insane In 2026 especially for an elite controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Higher Cost=Poorer Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never do reviews, but I guess I’m starting. I love these controllers. Works perfectly on Xbox or PC + paddles. But. As the price gets higher the quality becomes more of an issue. 3rd controller that has fallen apart, this one did last a good year and a half which I’m happy about but this controller specifically the grip around it absolutely wears out before the first year of use. 2 of the controllers I’ve had plastic breaks inside the controller without raging being involved (hasn’t effected use). The response mechanism for the triggers is probably the worst, maybe works for a week and wears its self out unless you’re super soft on the triggers all the time. It’s just no longer worth the cost when it seems it’s only designed to last until the warranty runs out. I don’t care to buy new controllers obviously but “premium” controllers should be able to withstand heavy use and not naturally fall apart within a year. IMO.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A real ‘game changer’!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot quite believe the cost of this controller, BUT, the ability to customize everything about it is phenomenal. My gaming has vastly improved because of it due to the back paddles allowing me to perform multiple tasks at once. Feels good and heavy in the hand plus it comes with a case that lets you charge whilst it is in there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller worth the price jump

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Great feel, weight, and look. Works like a charm and is much nicer than the standard controller. Plus the charger… way better than the battery bs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son brought this. He says he likes it and has a good grip. This is the second one he has purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox, full of features and improved durability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great quality & works perfectly no issues! Charger looks like it will last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for change custom color plus long lasting batterry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Wireless Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller that is well worth the higher price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original elite 2 controllers LB wasn’t working properly and it got stick drift this was a perfect replacement for my original the weight and grips are better than stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, grips make for a very comfort hand feel, feels solid. However the Magnetic Dpad is not great if you're looking to play fighting games with it, as it has a chance of popping off from intense use. Most buttons feel very good, press smooth, and very nice clicks. However out of the box I noticed that my x button had some stick which seemed to go away after some use. I'd recommend getting the warranty incase of any defects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costly but worth every penny. I had purchased the original version and after about a year and a half. The left bumper broke. If I had a regular controller and used it daily I would be lucky if it would last half the time. It feels better and the new version even comes with a convenient rechargable battery pack that you can charge while it is in the storage case.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      Thank you for sharing how much you're enjoying your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a worthwhile investment, and that you're a fan of its updated design and internal rechargeable battery. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox stuffff

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutey pop, love her, comfy grips, comes with everything needed, a fantastic quality remote. Wish they offered more colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels sturdy and the weight is nice. I’ve not experienced any drift or button issues I did have a launch model that was starting to develop bumper issues but that was after literally thousands of hours of use and only one bumper. I like it so I got another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the joystick doesn't have stick drift. I will touch back when stick drift finally sets in. The buttons are removable and customizeable which is great. Sometimes I can't find my controller because it is black. As long as the controller can handle GTA6 when it comes out, I will be fine with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever purchased, if you're serious about FPS gaming, this one is for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's was really good.... except

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use I would say that was disappointing a little for the price. I only bought this when I had extra cash and wanted to test a "premium" controller. Control response time was really good, the case is good, alongside the ability to customize anything about the controller. However where it fails is the extra paddles of the controller and even if it's removable. It kinda leaves opening in the back of your controller. Leaving it exposed to dirt and oils from your hands. For people who grew up in the old Xbox era controllers the paddles get in the way more than an added benefit. Otherwise good controller but just a preference issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could be great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller can’t give it 4 stars due to this is my 3rd one as stick drift is prevalent I. The elite series 2. The changeable sticks are great if you play different games as you can get a comfortable grip and not have to use extensions when you need finer movements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color, worth the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controllers are so great because of the extra weight and the overall feel. Plus the color pops. Worth it if you don’t need the paddles or extra sticks!

    I would recommend this to a friend