Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16820 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 16,820 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good open box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an open box and couldn't be more satuafied. The controller feels very nice and the little travel case it comes with is also high quality. I use it mostly for my computer but sometimes take it with me to a friends house to use with their xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium feel.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have for a long time been very displeased with XBOX controller that were manufactured by Microsoft. You ended up paying a premium price for a product that was anything but. They would malfunction after a marginal amount of time, and even physically break with little wear and tear. The Elite 2 is proving to be a step in the right direction. The premium build quality and vast amount of customizable features make for a very well made, and well conceived controller. USB-C or wireless charging by way of a docking station that is provided are great additions to improve the value. The down side is really the idea that it takes over $150 of a price tag for Microsoft o provide a quality controller option. But at least it's a pretty good one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a premium product for you and that you're enjoying its updated design and features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's way better then factory controller. I definitely would get another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite for a reason

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for every type of game style that you play. Configure options are easy to follow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Joystick and fighting games

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize twisting the joystick makes it come off. During street fighter the joystick gets loose and i have to re tighten during a fight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customizable product for a great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features of my custom ordered controller for other platforms for a fraction of the price. Has extra pieces to interchange for additional customization. Totally worth the price and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is of good quality and has a nice suitable weight to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller - Premium Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great rechargeable controller option for Xbox. I do wish that the paddles were included with each controller. It seems like a miss to charge extra for those on the side. Controller performs well, and had great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Playstation player I was skeptical when choosing a controller to play games on my PC, but when I gave the xbox elite a chance I was not disappointed, I highly recommend and encourage anyone in the market to follow my decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite Until Broken

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller feels like quality the first time you hold the controller. The grips are comfortable, the interchangeable sticks and D-Pad make you feel that the controller is designed for anyone. The paddles add even more customization than the average gamer knew they needed. With features like this how could this controller be rated any less than a 5 you may wonder. Well lets just say that the experience is "Elite" until the controller falls apart, literally. The Series 2 was my second go at the Elite controllers from Microsoft and at first I fell in love again and forgot how my original elite controller broke. However after nearly a year of using the controller my left stick's button (LS) was no longer operational. I made due by making my paddles the LS and RS buttons and have grown accustom to utilizing those. Then the second fault occurred, my left bumper no longer registered. Now I could've just thrown in another set of paddles to get me by, but the paddles aren't meant to replace broken components. So at the end of the day, the controller truly is a fantastic experience and changes the way I viewed controllers. However I am 0/2 with working Elite controllers, I had insurance on the controller via GeekSquad so I did swap it out for a new one. Just buyer beware on the fragile nature of the controller. Highly Recommend Geek Squad insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2 controllerp

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a while now about a year just got drift stick on me I suggest getting the protection plan other than that controller works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video game controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this item for my piece is great.I love it highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller but…

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels really good and the chnageable stick are very nice but the controller like any other is susceptible to drift after a while and you would think with how much it costs it would last longer than a normal controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade to the original controller. the paddles are great and they are def missed when i have to use the original ones. build quality is great and although a bit expensive it's worth it. No drift of the sticks ... yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Controller

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can Customize your buttons to the back paddles easily through the app and plenty of joysticks and able to tighten the joysticks and accessories to find the one you like. Did get stick drift relatively fast but I do use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller weight feels amazing, the battery life is plentiful, and the finish is great. Been using non-stop and had zero issues. Its a wonderful replacement to the first elite which i still have and have been using for years. No complaints.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic controller for those who really want it.

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is a great controller for those who want a little extra out of their current controller. The rubberized grip feels great, and the thumb sticks are responsive and feel much more durable than the regular Xbox controller ones. One thing I wish Microsoft would do is create more color schemes without keeping the back of the controller white, which sort of defeats the purpose of a darker color controller. (The included USB-C cable is great as well)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocket league approved

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Lots of customization, works flawless, a tad pricey but i completely understand why, i reccomend this frfr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller functionally is great! However; this is my third iteration as the left and right bumpers wear out over time and even though they click, the input is not detected by the game. I primarily play Rocket League and use those bumpers frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! For years I always rocked a normal Xbox controller but upgrading to an elite was one of the best decisions! Great Grip and Battery life!

    I would recommend this to a friend