Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 16,831 reviews
  • Rated 3 out of 5 stars

    Was great, but not built for longevity

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased mine shortly after it released, though it wasn't delivered until November of 2019. I'm mostly a PC gamer, but I need a controller for occasional games that don't require M+KB. This seemed like a very robust and long lasting option compared to regular xbox controllers at the time. In short, the features are great, and it worked very well for about a year, but then it started having issues with the bumpers not registering a press every time. Now it takes many presses to get the bumpers to register a keypress. The joysticks also have a tendency to bounce too far to the opposite direction when I release them, causing me to snap the opposite direction I was intending to face. I called Microsoft to ask about repair, and they were very nice, but also explained I was out of warranty and repair would cost $100 plus shipping. A new one is only $165, so that repair cost feels a little steep. It seems like such a waste to throw it away after not even two years, but it's no longer reliable for gaming. I was certainly hoping it would be easier and cheaper to repair. The controller has great features and feels better to hold for long gaming sessions, but I'm a little disappointed with the longevity of the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but awesome controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first this is an expensive controller and there a lot of other things to spend money on. But if you have the funds or are looking for a gift for an Xbox gamer, this is an awesome controller package. Everything has been built from the ground up to be the best (within reason) way to play on Xbox. The interchangeable parts, the quick settings for how different parts like the d pad react to your input is really well thought out, the nice bonus here is the really nice case it comes in, the usb c charging capability and the charging dock that can either be in the case or outside the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hands are very happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smaller size fits my hands better. The programmable keys are sweet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its aight.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight and overall feel of how hefty it is, pressing buttons feel like you are actually pressing buttons. But, after a while the same clicking starting to feel like they needed more pressure ESPECIALLY the right bumper, both bumpers and B button going out rather quickly for it’s expensive price tag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options for the different styles of buttons etc and ability to change layouts is a definitely a game changer. Solid feed back and function. And the charging dock are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it for longevity!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! It is a little bit pricey but the grip and weight make it feel premium! I have been using this thing for over a year and have been very happy with it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      We appreciate the positive feedback! We're happy to hear you are enjoying the updated design and function of your new Xbox Elite Wireless Controller Series 2. Thank you for being a loyal customer, and for taking the time to share your experience with us.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this has a little more weight to it than the previous model. The button to change configuration (center button) does move as much when you press it which through me off a little as

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite2 controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for new pc build. Works great. Love the thumb sticks handling and the no batteries required with metal magnetic charging stand!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but poorly made

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but poorly made only reason to buy this controller would be woth a solid warranty like the total tech from best buy to where you can swap it out when need be. The sticks drift within 2 months the buttons get stuck without have sticky stuff on your fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A STEAL! SUCH A GREAT DEAL!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely FANTASTIC. I had a scuf controller and it is literally a $300 paperweight.I wish I would have gotten this sooner. There are so many things you can do with this. I love it. I highly recommend you get the extended warranty though throw geek squad because I have read some reviews from some full-time high end streamers who have had issues. However, I am very please. I've streamed over maybe 50 hours and the battery is STILL full. I'm blown away. Stay away from Scuf...this is your controller. I promise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Best xbox controller I have ever felt and can't get over how much I enjoy the paddles. Definitely an upgrade from the Series 1 Elite Controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great replacement from my old one the buttons feel good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Have you unlocked your maximum potential?

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren’t rocking an elite Xbox controller; you’re not reaching your full capacity as a gamer. This enhances every aspect of how you game. Just accept it and buy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlimited gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlock the ultimate gaming experience with this essential must-have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much improved from V1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery to pick up another expensive controller since the v1 grips peeled on mine. It has been a few months of average use and I see much improvement. It feels great in my hand, grips are a little light but I’ve had no issues with it slipping. Battery life is good and I enjoy the new charging station. I really don’t use the back buttons all that much so I won’t speak in their function. The triggers are smooth but again not all games recognize the short trigger pulls. Overall it’s a great controller that is more of a luxury item over a need. If you have the funds, go for it. If not, you won’t miss a lot

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Phil,

      Thanks for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're thrilled that it's been working out well for you, and that you're enjoying its long battery life. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price verse the upgraded one , we had the upgraded one with the case and extra accessories but when it broke and we needed a new onw my son decided on this one instead since he never used the case and all the accessories that came with the other one anyway so the price difference was worth it for us , the only thing I would say is that it would be nice if all the colors were available in both options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to Elite Status!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this controller has perfomed well despite negative reviews regarding stick drifting. I come from using the Razer Wolverine Tournament edition and still enjoy that controller, but its just something about having the option to play wirelessly and still getting decent performance results makes my gameplay experience so much more enjoyable. I also do prefer the back paddles and adjustable stick tention over the Razer as well. Hopefully the quality lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to open, pair and use. Service was exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love My Elite

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with being able to switch profiles love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series elite 2 controller for Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to upload a picture of my controller along with the grips I bought separately! THIS IS THE BEST CONTROLLER IN THE PAST 6 years of streaming and gaming that I have found. I will never go back. Talk about a disadvantage when it comes to you against other players! They better watch out. My k.d has gone up immensely and has made the experience of Xbox fun again for me. Thanks guys!!

    I would recommend this to a friend