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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16976 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 16,976 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not as compatible as I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to work very well with the PC games I use. However there were some automatic features that were enabled that caused pop-ups to occur when I used various control buttons or combinations. It was extremely annoying and game breaking and took time, effort and research to find how to remove the "features" and be able to play how I wanted. Since I got this specifically for the easy compatibility I was quite disappointed. The quality of the controller, fit, finish and feel are all excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and a must have for hardcore gamers. The battery life is excellent and it is very durable. It is a little heavier than a standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! The weight/balance is amazing. The customization is incredible. Recommend you use the Xbox accessories app (Xbox or PC) to fine tune your inputs. 10/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Must have over the standard controller which comes with the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the pricey side when it comes to controllers but has a premium feel and the extra back bumpers that can be remapped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade over my series 1. I bought the core because I still had all the accessories from my original. Everything matches and that’s the only difference between the 2. Love the new grips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved game play with back buttons/paddles. works great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    I really want to love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this elite controller after a flood of recommendations from so many sources. I thought it would allow for some macros and other useful things through the use of the paddles but that didn't pan out. I really want to love this thing but it's hard to. The default vibration sounds like it's trying to saw itself in half. But props to them for allowing you to turn that down in the accessories app. You can make some fine tuning to your dead zones and joystick curves there as well. If you drop this controller, you'll get to pretend it's a Mr. Potato head and go hunting for the joysticks and the D pad insert. The levers on the back, as cool as they look, are useless at best and intrusive at their worst. They'd be useful if you could use them to macro together a combination of key presses or if they were a unique button recognized by game developers. But the only control you have over these things is what button to you want it to mimic. Or, realistically, what buttons do you want to accidentally press all the time? The handle grips are great and the triggers are nice as well. I like that the controller came with both a charging dock and a usb-c port. Battery life is good so far. Having the option to pick thumb sticks is a cool feature and one of the few unique aspects I think is actually useful. Being able to pick what Dpad you like is neat, but in a perfect world unless you're playing retro titles or fighting games I think it's of limited use. Unless new functionality gets added for the elite, I personally don't think it's worth it's asking price. I wouldn't buy it again. The elite is no where near 3x as nice as a standard controller but it's certainly 3x the price. If these were half the price, they'd be great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Solid controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nice weight to it and feels sturdy....battery life is very good. Was a little pricey. Time will tell if it was worth it but I am enjoying it right now.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Series 2 Xbox Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this controller online and I had to get it because it looks really good and I've heard some good reviews on it. Best Buy Customer Service was amazing. When I arrived everyone was friendly and as soon as I requested my Item they went to go get it fast for. Overall I haven't had any issues and it works well no problems. Product feels good when holding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Extremely durable. Nice heavy weight to make it feel comfortable in my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Above average controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium feel. A bit on the heavier side with the build in battery. Love the removeable paddles and interchangeable thumbsticks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love and appreciate the premium feel and overall design of your new Xbox Elite Wireless Controller Series 2! From removable paddles, to increased precision, we've built your new interface to offer our users the most optimized experience on the market today, and couldn't be happier you've been enjoying your time with it. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best controller you can buy for Xbox. It is so customizable, comes with a built in battery that last supper long and they even included a charging case for the controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that you consider this Xbox Elite Wireless Controller Series 2 to be the best controller available for Xbox One. It's great to hear that you're a fan of its built-in rechargeable battery and updated customization features as well. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    I LIKE this controller a lot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this controller. Don't want to use anything else. Just like most, I wish they could do something about stick drift. Mine lasted a year and 3 months about.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Elite Core controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller. Great battery life. Better than using batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played with regular controller my entire life and swapped to this and let me tell you - BUY IT! Huge difference in my performance and it’s super easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Core

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller. Better for gaming if you are starting to get serious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the button mapping ease. Ergonomics and color variety.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick controller! My kid loves this and I don’t think he’ll ever use a regular one again. Pricey, but awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller available!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has some heft to it, but that doesn't stop me from enjoying hours of play. Easily the best Xbox controller available, and that is considering the Scuf Gaming and Battle Beaver options. I love the build quality and the ease of use with the trigger stops and paddles. I can swap in and swap out paddles, the directional pad, thumbsticks, and macro's quickly and easily thanks to the clever design of the whole controller. I also like that I can adjust the thumbstick tension. The carrying case with the ability to use a charging pad from within is a nice touch.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kris,

      Whether it be the customizable interface it hosts, or its all-around quality build and construction, we're thrilled you've been enjoying your sessions with your new Xbox Elite Wireless Controller Series 2. The in-game precision and dexterity it provides is truly unmatched! We're glad it was a good investment for you. Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft