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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16831 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 16,831 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing feels so good in your hands. Love how you can adjust the shooting trigger. And adjust tension on the joysticks Really premium. Can't go back to a regular controller after this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for letting us know how comfortable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're loving its configuration features, too. We also hope you never go back to a regular controller!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not the best quality, very expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is awesome. This is my second time buying though, they don’t seem to last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Controller, Poor Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in the hand and has a very nice weight and a overall premium fit and finish. I love the back paddles and the magnetic swap-able stick heads. The best feature of the controller in my opinion is that you can tighten the tension of the thumb sticks which is a game changer for me since I’ve always found the stock Xbox sticks to be too loose. The reason I’m giving this controller 2 stars is because the first controller I got had a loose and jiggly d-pad with both the circle and cross head on the right side of the d-pad. I exchanged the controller and the second one was even more loose then the first one so I decided to return it. I understand there’s always going to be defective products (especially with game controllers) however the fact I got 2 defective controllers back to back is unacceptable in my book for a premium controller that retails for $180.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is legit! For the price point you can’t beat it. It’s smooth and has magnetic thumb pads to customize it to your liking. I’ll definitely buy another one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first series Elite controller and they improved a lot of the flaws of the first one. Feels a lot better in hand and seems of better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth joy sticks with no walking. Holds a charge and is comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for the platform. Bought since the series one finally developed stick drift after 3 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements over Gen1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft stepped it up with this contoller here are the improvements I really think stand out 1) Grips changed, my last to controllers they came off.. it is different on this one and feels like it will handle the stress of gaming longer 2) Buttons, the buttons feel better, from the lit up Xbox button to menue and ABXYs 3) 4 saved settings for different games, with the light indicator 4) integrated recharble battery and charger in case 5) smaller paddles making them better located for use Still working on cons list but here is the only one I have so far 1) charging cored is a little difficult to feed through the carry case to the charging base.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying the improvements in the Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip, responsive buttons, internal rechargeable battery, and upgraded configuration options. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller. My son will not use any other brand. Yes, he has one but it is still in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepping up the GAME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super amazed at this controller. Received as a birthday present from wife. Apparently the BB employee pointed her in the PROPER DIRECTION... she knows I'm a hardcore gamer and wasn't looking for or needing a typical controller. This thing is a beast! I haven't even begun to exploit the power, but I've built a couple of game specific control schemes and felt the difference in make-quality. The internal battery life (~15-20 hrs) is definitely better than what I've gotten from my recharger packs from Nyko charging base (typically 10+hrs). And looking forward to solid compatibility with Series X systems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Quality Controller with customization option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. Super easy to change the D-Pad or the joysticks. My A button feels a bit sticky although it has not messed with my playing yet. Mapping buttons to the back paddles is extremely easy and can be done at anytime. If you do not want to use the back paddles, they come out very easy. This controller is great if you like to customize and plan on using the back paddles. I use the paddles not competitively like one would assume so even just mapping the A button to the back top right paddle can be nice for some.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brett,

      It's fantastic to hear that you're enjoying the customization features and back paddles of your new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced your play experience, too. If you continue to experience problems with the A button, we suggest reaching out to Xbox Support for assistance here: https://support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Excellent Controller but not worth cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller was just as good for sensitivity and control. The handles wore and started to separate from the rubber, so I needed a new controller. I'm not sure what was expected of this new controller, but it does pretty much the same. I do like the idea that it will be compatible with the new Xbox coming in Nov/Dec 2020. The one new feature that is great (so far) is the rechargeable batteries. I would use rechargeables in my old controller, but would have to keep swapping them out. With these, I just use the USB cord which I like a little more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade over its predecessor. It's great to hear that you're a fan of its built-in rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizeable, handles well, good quality, sturdy, and good for having diff profiles for certain games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the customization and battery life very durable, controller as well 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used. The battery life is unreal and lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality was looking for good grip, very pleased. Little heavier than my other controllers but not uncomfortable. Would highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2! We're glad that you're pleased with its comfortable grip and sturdy feel, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Xbox controller so far. I own three of these bad boys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, excellent battery life, nice customizable buttons (Add on).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Long lasting quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and includes many many customizable options. Quality is very good and hasn’t deteriorated with months of use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Expected to break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good but 100% chance if breaking 12 months so i got bust buy warranty to protect it. Good deals buys are always at Best Buy

    I would recommend this to a friend