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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16836 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 16,836 reviews
  • Rated 5 out of 5 stars

    My son favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was $150 in store and $70 online. Took some days to get but that was on fedex not Best Buy. Almost perfect condition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Elite 2 controller is good, but flaws remain.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 2 controller be the greatest XBox controller ever, but it suffers from the same flaws and weaknesses as it predecessor. The sticks mechanisms break down to wear and tear gaming within six months of use. Eventually the push down click on the stick intermittently stops functioning and you're screwed if the click is a vital action in a game, like sprinting or running. Creep is starting to rear it's ugly head in the same stick. And just this week one of the bumpers began intermittently stopping function or it's sticking. All of these issues should've been corrected with the Elite 2. But instead of upgrading the quality and durability of what really matters most they put more R&D into the exterior cosmetics, which I like. It's actually feels really good in your hands. I LIKE IT, but I want to love the Elite 2. It's just not what a Gen 2 premium controller that demands $30 over Gen 1, but doesn't deliver in the wear and tear department. Will I buy another, of course. And this time I'll buy the freakin' insurance. It was a Gen 2, I thought I would be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 wireless controller for Xbox Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Elite Series 2 Wireless controller for Xbox Series X is an awesome upgrade to your system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little pricey, but great improvements and nice feel and comfort!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had 4 pro controllers and each one has a peice that stops working after 2-3 months of gaming. The first 2 were the original elite series and the second 2 were the elite series 2. Each controller has had a button stop working and to make things worse they’re different buttons EVERY TIME. DO NOT buy without a protection plan I made that mistake on the first 2.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    DONT drop it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro controller is the best Xbox controller you can get,Works good breaks easily however .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller! lots of improvements over the previous model. comfortable and feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best remote I ever used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    History of remotes I've used: Razor wolverine ultimate Razor wolverine Xbox elite 1 Various standard xbox remotes The Elite 2 far surpasses all of these remote with its customizable triggers and analog sticks. The new and improved paddles on the back make for better ergonomic handling while they are attached. The improved bumpers are a great step up from the elite 1 which I have broke in more than one occasion just from wear n tear. Buy and enjoy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Coming from someone who's tried out a variety of different controllers, we're delighted that you recommend the Xbox Elite Wireless Controller Series 2. Thank you for sharing how its customization features and updated design edge out the competition, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for Inlaw. Expensive but he loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS CONTROLLER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with built in stick drift! I don’t even know why I bought it after my last one developed stick drift immediately. Fresh out of the box the left thumb stick had stick drift and within 3 days, the right stick started drifting. Should be illegal to even carry these in the store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Thank you for taking a few minutes to outline your experience for us. While were sorry to hear you encountered an issue out of the box, we're thrilled to hear you have since received your replacement device, and have been enjoying your time so far! If you happen to run into any issues in the future, we recommend the following site, where we host helpful tutorials and how-to guides on troubleshooting all of the most common issues users are facing. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical about this at first due to the high cost, but after using it a few times I love how easy it is to use and how you can customize your settings. This controller makes game play much easier and more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value upscale controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and it is totally worth it. The battery last what seems like forever. I rarely have to charge and when I do it’s lightening quickly because of usb-c. If you enjoy gaming and not paying for batteries or silly pack then purchase this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good over all controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a little edge when playing games like callnof duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade from the standard controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said i would never pay more then 60 bucks for a controller was at best buy and decided to give the elite a try i will never use a standard controller again the elite has improved my gaming in call of duty and lots of other games and the customizing of the controller is outstanding well done Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good and comfortable to hold and works well on my pc and console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller best controller on the market bit pricey but worth it if like to play FPS

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are a fan of the Xbox Elite Wireless Controller Series 2! Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been using this controller for 2 weeks. No complaints, no stick drift noticed *yet* . Ive had 3 other elite controllers that all showed drifting anywhere from 1 week to couple months out. Hoping they solved issues. Does not come with paddles however i had plenty of others from previous ones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good controller but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 1 and it was definitely showing wear and tear so I decided to upgrade to the Series 2. I've only had this controller a month and there's already joystick drift that will cause the camera to pan in games. If I don't press the A button at just the right angle or have firm pressure, it don't register meaning when I tell my character to jump in game, nothing actually happens. This controller is about $150 too expensive to be having issues this early into ownership. $30 dollar controllers have lasted longer than the Elite 2 before seeing these types of issues. Of course I'm out of return policy at BB so I'd have to go through Microsoft for the exchange which is such a hassle. The good things include the feel of the controller and the battery but I cannot recommend this controller because it's having what I would consider significant issues for how expensive this product is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, accurate and comfortable to hold. I like the triggers on the underside of the remote for quicker response.

    I would recommend this to a friend