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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16839 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 16,839 reviews
  • Rated 4 out of 5 stars

    A great upgrade from the first elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a huge upgrade from the original. The trigger stops are amazing, the dock for charging is great. And the app to customize everything is still great. The only thing that could be better is the grip. At times it feels slick to me instead of more grip which is the opposite of what was intended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade over its predecessor. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire, great feeling, love the look would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good replacement controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know about the bottom flippers as I haven't used them. I really like it as the weight is good make you feel as though it is a substantial controller rather than the flimsy aftermarket controllers that are sold. I bought it because the xbox that I bought only had a flimsy aftermarket controller (wired at that)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller that was recently updated to fix a lot of the major issues such as the notorious stick drift. Since COVID I've put in a professional level of gaming hours daily and have no received stick drift at all. In the event that I do receive stick drift, I also purchased the Geek Squad warranty plan for the additional peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice! Very comfortable to use Red is my favorites color so thats awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buttons only work when they want to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality control is poor at best. So many of these have faulty buttons that stick or dont register like mine. The Y button worked maybe 1/4 the time, with the B and A buttons working more like 3/4 of the time, and only consistently when pushed very hard and perfectly on the center of the button. Beyond that I had stick drift from both sticks after about a week of light use. Couldnt even exchange it for a new one because theyre backordered. Literally do not buy this without their protection plans or Im certain you will be sorry

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the buttons and thumbsticks on your new Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better Than the Rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller, along with the paddles, takes gaming to another level. If you play any FPS, I recommend buying this controller as you can fine tune the entire controller to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precision

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fresh out of the box, it's an absolute beast, but tends to show its age after a year. If you're purchasing this, do yourself a favor a get the 2yr warranty as it's notorious for stick drift after continuous use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying playing games especially on my Nintendo switch nice solid controller my only problem is mine creeks when I push the controllers down but it still works well. I'd go return it but Corona season keeping me indoors. I love how there's a 3 year warranty option unlike game stop that only offers a year

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2 for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If the problem you're experiencing continues, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Quality control issues continue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller and peripherals included look and feel premium; however, the well documented QC issues cripple what could have been an awesome controller. Day 1, within the first 2 hours, the right thumbstick started dragging and sticking and the A button wouldn't register each press. If you're willing to pay for an extended warranty, and take the time to return defective units when they fail, you may enjoy this controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox controller I've ever used. This thing is great. It doesn't feel like its cheaply made because it has the proper weight a controller should have. The customizable buttons are great additions even though I rarely use them. Having a USB-C case case that serves as a charging is great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the internal recharge battery is worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original elite controller and the white one… I grabbed this one because the white one was giving me crap. Ghost drifting or whatever you call it. So happy with the new version. The internal rechargeable battery and the slick minimal charger station is worth this buy for sure. The sale didn’t hurt either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE CONTROLLER... BUT...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Controllers if they didnt break every 4 months from competitive gaming (Bumpers or thumbsticks go out) I give them 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller it makes playing more enjoyable the grips allows for hours of playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but this is best controller for x box For any game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lots of extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy this controller because of the extra buttons and the ability to change out parts. but what i dont like or understand is why they would sell this without the dongle to be able to use it bluetooth on your pc? so if you purchase this for your pc make sure you purchase the xbox dongle as well or you have to use it plugged in and not wireless.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox wireless controller for the most part. The great news is that the Elite 2 has built-in Bluetooth support so you can sync it with any Windows 10 PC that supports Bluetooth without the need for an additional adapter. For more information on how to connect via Bluetooth, go here: https://support.xbox.com/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Had a modded controller before this one and the buttons started sticking. I’m not a fan of the big paddles on the rear of the controllers so this worked out great. I love the feel of the rubber on the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller last me for at least a few years if you take care of it, and love the blue touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time I’ve purchased this controller. Would recommend. No charging cord or stand like previous versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from regular controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t expect this controller to make you the best player but it does give you the tools to get better. The build quality is what really sets this apart from the regular controller. Plenty of customizations options, battery life/charging stand eliminates the struggles of finding a battery pack with a charge, the controller looks great. Overall great upgrade

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that Xbox Elite Wireless Controller Series 2 has been a great upgrade for you. It's great to hear that it has enhanced your gaming experience and that you're a fan of its updated customization features and rechargeable battery. Thank you for sharing your thoughts; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft