Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 6352703
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fix the “A” button problem.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why but every “A” button on these controllers stick. Overall it’s very quality, but the “A” button is annoying. Had mine for some time and it gets a lot of use, but it still continues to stick every so often.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Get one now
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I have ever bought I'm glad I got it.
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:A button
Replacement plan is a must buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.
No, I would not recommend this to a friend Open Box-Excellent Condition was False
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was listed as open box excellent condition. A thumb stick and the cable were missing. I also had to replace a few internal components of the controller to get the controller in working condition. It appeared to have been heavily used. Other than that, these controllers are amazing.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Microsoft Elite Wireless controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son that had been wanting one of these, it wasn't on sale, however I used my Best Buy points for a discount. My son loves it & says it's awesome
I would recommend this to a friend Elite controller at an elite price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic controller , feels solid as can be and i got lucky with 0 stick drift
I would recommend this to a friend- Pros mentioned:Overall performance
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is great! It's great quality at a good price.
I would recommend this to a friend - Pros mentioned:Weight
Great for all gamer types.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great controller if you like to change configuration for different games and I also like the weight of it.
I would recommend this to a friend - Pros mentioned:Overall performance
Best purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller and value.Microsoft has done a great thing with giving us the option to just by the controller without all of the extras.
I would recommend this to a friend - Pros mentioned:Overall performance
Just what I needed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Built great. I was having stick drift and this controller saved the day with quick Best Buy shipping.
I would recommend this to a friend - Pros mentioned:Customization
Sweet controler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice buy , game play is more responsive and the customizable psd are nice. Love that it is rechargeable
I would recommend this to a friend Comfort and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this because the regular Xbox buttons are too loud. A very comfortable controller and gaming experience
I would recommend this to a friendGreat replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace my 2 year old elite series 2 which was starting to feel worn out. I just took the old paddles and put them on the new one. The black and white storm trooper look is nice.
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Stick drift
Overall great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the controller and all the customizable things but my stick is already drifting. Get the protection plan for sure! The internal battery and the 40 hour battery life is my favorite part
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there's an issue with it. If you're still experiencing thumbstick drift, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Good Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality control, doesn’t come with back paddles, no big deal here but if looking for a true elite control not this in.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Better Second Time Around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller looks and feels great. Also it responds very well. I love that you can adjust the joy sticks and that it has an push button customization setting. All and all The Xbox Elite Controller 2 is way better than the first Elite Controller. GREAT JOB!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ronnie,
We're glad that you love the comfortable feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you continue to have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Elite 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick controller. Works as advertised. Comes with nice braided usb c to a cable, case, paddles, and assortment of thumbsticks.
I would recommend this to a friend- Pros mentioned:Weight
Great controller!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new controller. Much more responsive. A little bit heavier than the normal one that comes with the Xbox, but feels to be much better quality.
I would recommend this to a friend - Pros mentioned:Customization
nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to pickup an open box item. Like new with all the extra part. The ability to customize different functions makes the extra cost worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean and sleek! Super durable I’ve bought two controllers already for gifts and both times they loved the controllers!
I would recommend this to a friend