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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 16,946 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Feela

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the weight and feel of it would buy in purple if had

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and he loves it! The look, feel and precision is amazing. Great buy!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really see much of a differenc between this vs the 1st one got it while on sale

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I've ever used by far. You can feel the quality right out of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FPS KING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome quality and functionality, great quality you can feel. You can adjust for hair triggers and tension on the thumb sticks great for FPS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase and experience bravo! Best buy is the best

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommended controller for xbox gamers

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] High quality controller with easy to use and cool features which can be very helpful when gaming. Got it on an amazing sale, and no issues or complaints since then.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    High quality controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well constructed controller. You can definitely tell its high quality when its in your hand. Just hoping it doesnt get stick drift too soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bobby,

      We're excited to hear you were able to immediately tell the difference and improvements we've made in your new Xbox Elite Wireless Controller Series 2. We're thrilled you feel it's well-constructed, and gives you the in-game advantage you were after. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this roller, So far so good no stick drift even tho ive dropped it twice. Great for slide canceling on Wz.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    W

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller IF U WANNA IMPROVE UR SKILLS THIS IS A GOOD CHOICE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for the application

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pro controller, I just retired the original upgraded to the version 2 so far not disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, be sure to buy after market back paddles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wireless Xbox remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item it was for my daughter and she loves it greatly. And she uses it every time she plays her Xbox I recommend this highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything runs smoothly and my hands do not get sweaty

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mu son loves the control. Highly customizable controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this controller immensely. Would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Feels nice and the paddles are easy to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just it should not had any problems since i bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customizable controller. Love the rubber grip, makes all the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Extremely defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hyped when this controller was announced @ E3. I couldn’t wait to upgrade from my gen 1 Elite controller. Maybe I should of waited longer... This controller has got to be the most expensive junk I have ever used. If you are a competitive gamer I.e. play PRO AM or above this thing could cost you everything. Don’t be fooled by the 5 star reviews, No disrespect but a lot of the reviews for this are from average to medicore gamers, Impressed by Battery life. Let’s start with the fact that the sticks had terrible drift right out the box. Number 2. If you play competitive chances are you want your button presses to register, NOPE!! It’s literally a 50/50 you get button registry. Number 3 isn’t that big but the internal battery can’t be removed. It’s gotten to the point now, I play with my Gen 1 or my Scuff for reliability. Really hoping they fix this thing the potential was really there. It’s feels really good in your hand and trigger pulls feel nice but, hey at least you can play wireless for 3 days without a charge. *Microsoft Priorities smh.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with thumbstick drift and the buttons on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft