Customer Ratings & Reviews
- Model:
- FST-00001
- |
- SKU:
- 6352703
Customer reviews
Rating 4.4 out of 5 stars with 16977 reviews
(16,977 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A worthy upgrade
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems that others have mentioned yet. It is an upgrade over the series 1 and the base Xbox one controllers
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are glad that you are enjoying the upgrade to the Xbox Elite Series 2 Controller.
Happy Gaming,
Katie
Xbox Customer Care
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset and good sound which I think it the best and good prices.. fast delivery and right on the time
I would recommend this to a friendRated 5 out of 5 stars
Elite Controller is RIGHT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this controller has really changed the game for me. Great response time and very little lag.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear your gameplay has improved thanks to your new Xbox Elite Wireless Controller Series 2! Whether it be its optimized user interface, improved response times, or simply the package as a whole, we're thrilled you have been enjoying your time with your new device. Thank you for taking a few minutes from your day to share your experience! We appreciate it.
Happy Gaming,
Brad - Xbox Customer Care
Rated 5 out of 5 stars
Wrok great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no issues. .
I would recommend this to a friendRated 5 out of 5 stars
Xbox elite series 2 controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a upgrade from the first Gen elite controller Very good for competitive game today
I would recommend this to a friendRated 5 out of 5 stars
BUY IT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't even think about it, just buy it. I've never used a controller this nice, but once you use it once you cannot go back.
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
When it works its pretty good.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one cause I was hearing decent things so decided to try it out. Very overpriced and buttons sometimes don't work. Already had to contact microsoft twice and they pretty much told me tough luck thats how it is sometimes.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Only got it for the extra butttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside is the joystick options. Wish there were two rounded ones instead of just one
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 3 out of 5 stars
Great controller with some flaws
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a problem with stuck drift, make sure to call support.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Xbox Support may be able to help. We recommend reaching out to them for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Feels great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great, smooth movements, looks great, and worth the money if you would use it a lot.
I would recommend this to a friendRated 1 out of 5 stars
STAY AWAY! Multiple defects
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY!!! I am now sending in my FOURTH defective controller within a year. Bumper issues appeared after three months on the first two, then left stick stopped working on my third replacement. I received my NEXT replacement today and tested it, only to find that one of the paddles wasn’t working. Avoid at all costs. Just google Xbox Elite 2 lawsuit. It’s not a “small percentage” of controllers that are defective. Terrible build quality. I was charged $100 for a replacement only four months after original purchase. Since then, due to a class-action lawsuit, Microsoft has extended the warrantee and refunded those replacement costs, but they continue sending defective controllers. Could have been a great product, but the quality is garbage. The features and feel are amazing, until 2-4 months after you start using it, and a malfunction renders it useless. Buyer beware.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick to the elite series one controller! The concept of this “elite” controller is amazing but I don’t think it went through an intense era of actual gamer usage. I purchased and returned within 24 hours I thought that the buttons were stiff since it’s new and whatever but they started to get stuck like there was tacky tape below them. The “A” button was the worst of them all! The trigger sticks were also unresponsive in some game play. Microsoft needs to evaluate this controller 100 times over before allowing anyone to pay nearly 200 dollars for something worth no more than 10 bucks. Save your time and money and just wait for a newer model to release.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Love the controller, but.......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an open box. Xmas present. Was missing charging cable. Called for assistance and was told because open box ..cable wouldn’t be available till after January and needed to call back then. So with money I saved getting open box went to Walmart and bought a cable. Won’t buy open box again! Otherwise my son likes controller after he finally got to use it!!
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller probably the last controller I will buy unless they make one with haptic feedback in the future.
I would recommend this to a friendRated 5 out of 5 stars
Awesome control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best control design I’ve seen since the second Gen controllers.
I would recommend this to a friendRated 5 out of 5 stars
My precious
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best controllers ever built, you can feel the difference straight out of the box
I would recommend this to a friendRated 5 out of 5 stars
Worth the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though the elite controller is pricey, I have found it useful. It’s my favorite controller, the build quality is top notch!
I would recommend this to a friendRated 4 out of 5 stars
Expensive for its benefits
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The additional features are good but I didn't see/feel much difference during game play.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice remote controller for my xbox gaming console
I would recommend this to a friendRated 5 out of 5 stars
Easy gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes gaming a whole lot easier. Love using this when playing warzone as you can customize buttons
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you think your new Xbox Elite Wireless Controller Series 2 makes gaming easier! No matter your title of choice, you can rely on your new interface to give you all of the dexterity and precision you need to be successful. We're thrilled you love it! Thank you for taking a few minutes to share your experience with the community. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care





















