Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 6352703
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Very Easy to setup on my Xbox one x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually love this controller by the way I actually played with it on my Xbox one x it was very easy to setup and use
I would recommend this to a friend- Cons mentioned:Stick drift
Drift
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this controller for about a month with little use the right joystick drifts. Microsoft really needs to figure out this issue.
No, I would not recommend this to a friend In love with this thing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every gamer's dream, absolutely amazing rich experience, totally worth the investment if you're into gaming
I would recommend this to a friendGreat controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my pc and it feels really good. Wireless adapter works perfectly with it too
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Juan,
Thank you for sharing how well your new Xbox Elite Wireless Controller Series 2 is working with your PC. While it may also connect wirelessly via Bluetooth, we're glad that it performs well using Xbox Wireless Adapter, too. Thank you for sharing your experience!
Happy gaming,
Chuck
Xbox Customer Care
Gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for our granddaughter for Christmas and she loved it
I would recommend this to a friendBeast mode activated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paddles are a literal game changer. Being able to activate face buttons wirhiut removing your right thumb from the thumbstick gives you the edge over traditional controllers. In gaming, that 1/2 second means everything
I would recommend this to a friend- Cons mentioned:Stick drift
Cant recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I read people controllers were drifting in reviews I figured maybe they were just hard on the controllers or sat on them or something but I've had mine less then a week and used it 3 times at maybe 30 mins each time and placed it in case each time and while going to bathroom with controller on countertop I noticed menus scrolling left rapidly. I returned it today and bought 2 controllers and mamba edition nba2k21 for less then controller alone. Sad thing is controller feels great.
No, I would not recommend this to a friend Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on the latest Xbox controller. And the curbside makes it safe this holiday!
I would recommend this to a friendDoes what you want it to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the Elite model with a few extra additions. It still eats batteries quickly, but if you need it you put up with it.
I would recommend this to a friendWorst customer service ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not about the controller but about the service from best buy. I purchase this controller has an open box excellent condition. My order arrived late and the controller was not in excellent condition, it had marks and scratches all over it and the RB button wasn't responding I took it to my local store to get it replace because I had bought the 2 year warranty and I called customer service and they told I could take it to my store and get it exchange. After arriving at the store they told me they can't replace the item because they dont have any open box to replace it with and they can only refund the item and the warranty only allow replace if there is an open box to replace it with and i would have to call customer service if I want a discount towards getting a new one and I have call customer service over 5 times and transfer over 10 times to be hang up on are told they're sorry there isn't they can do but refund the money.
No, I would not recommend this to a friendNOT THE BEST OPTION
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome feel and customizability. Prone to stick drift and LB/RB issues over time.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking a few minutes to share your experience with us. We're happy to hear you are enjoying the comfortable feel and customizable interface of your new Xbox Elite Wireless Controller Series 2. Luckily, the manufacturer's warranty has been extended for one year on this model. For other troubleshooting guidance, we recommend the following link: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Happy Gaming,
Brad - Xbox Customer Care
Cool controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this controller for my husband Christmas gift and he really enjoys it. It has great features on it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mellie,
Thanks for sharing your experience. We are happy to hear your husband is enjoying the Xbox Elite Wireless Controller Series 2. Wishing him happy gaming!
Cheers,
Kiernan
Xbox Customer Care
Good, but get insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It feels great, and I love the look. Wish it would have a removable back part but it’s great.
I would recommend this to a friendGlad it’s back in stock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with this controller. At first I wasn’t a fan but now I’m glad I brought it.
I would recommend this to a friendGreat for PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller. Using it on PC and it has a great build quality. Bluetooth works great.
I would recommend this to a friendgreat build!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good build quality. very sturdy. take your game to a new level. worth every penny!
I would recommend this to a friendGreat!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit of a learning curve at first but I really enjoy using this over a regular controller. Much faster response time!
I would recommend this to a friendBest XBOX controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best controller for xbox and competitive games. makes your life easier.
I would recommend this to a friendGreat product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The xbox application makes it really easy to use and it connects easily to my pc.
I would recommend this to a friendElite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just what I was looking for! Recommended buy.
I would recommend this to a friend