Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 6352703
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Returned defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective and I had to return it. One of the controller stalks was misaligned, not allowing for proper control. I said "yes" to recommend the item because I got a replacement which was fine.
I would recommend this to a friendQuality lacking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.X button had issues. Love the rubberized wrap around grip but returned.
No, I would not recommend this to a friendXbox elite controller just cheaper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont want paddles and a charging station its completely fine and Worth it over the elite 2
I would recommend this to a friend- Pros mentioned:Overall performance
Best controller hands down.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little heavy but it's built so much better than Scuf or any other controllers out there. I love this controller
I would recommend this to a friend Quality Issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the controller for 4 months before the left trigger stopped fully depressing. Microsoft was horrible to work with when trying to fix my controller.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Its ight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It coo, but not dat coo. But it ight yall know what im sayin.
No, I would not recommend this to a friend - Cons mentioned:Button quality
Overpriced and overrated!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and overrated. It comes with a nice case and has a nice comfortable design but also has terrible functionality. The buttons aren’t always responsive and usually have to be pressed hard enough to register. No light tapping. I don’t play FPS games so the back buttons were useless to me. Taking this back for a refund.
No, I would not recommend this to a friend Nice controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the design of the controller and the grips feel really comfortable, overall a really great controller
I would recommend this to a friendWork great for about a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've gone through 3 of these controllers and they all worked great for awhile, but then bumper issues started. Always buy the protection plan!!!!
No, I would not recommend this to a friendNeeds improvement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hit or miss with these you either get a decent one or one with a flaw. Don't get me wrong it's a really nice controller but the not really reliable to a extent.
I would recommend this to a friend- Pros mentioned:Overall performance
Top notch build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was apparent as soon as it was taken out of the package. Just wish the stock controllers were this nice.
I would recommend this to a friend Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Themis is definitely overpriced. Bought it to play Halo but returned it and just used the original remote instead
No, I would not recommend this to a friendMoney better spent elsewhere...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve already had to ship of the controller for a replacement due to a sticky right bumper. Microsoft did replace it but I had to send the controller back first and wait for a replacement.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Sticks not working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sticks are adjustable yet they cabt ever be centered
No, I would not recommend this to a friend Meh...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t make controllers like they use too, even the high end ones. Feels nice, but very disappointed in how long they last, on my secound one.
I would recommend this to a friend- Cons mentioned:Stick drift
Fustrating
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller however I am on my third elite series controller. The past two had bumper issues and my third had stick drift issues.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Horrendous Quality Control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whether you get the elite or a standard controller expect something to be wrong with it the minute you take it out of the box. Over the past year I had to return 12 controllers from various retailers because there was some manufacture defect with it. Whether it was a button not registering a input or a analog stick drifting you will probably notice it right out of the box or within a few weeks of owning one and the elite 2 is no exception. You have been warned future buyers.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Tony,
We're sorry that you've run into an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
The Right touch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just enough without the cost of the 200$ elite with all the things you won’t need, love the basics of this controller
I would recommend this to a friend - Cons mentioned:Price, Stick drift
DONT BUY GET A SCUF
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller got stuck drift within 4 months of having it. Pretty awful for this expensive of a product
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Wouldn’t buy again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks became loose and got stuck drift quickly. Lot of slop in the sticks because of the magnetic system used.
No, I would not recommend this to a friend