Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 6352703
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller feels really good and the extra buttons are a cool add on but not needed i notice i dont really y
No, I would not recommend this to a friendGreat controller, but not extended life.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller, but it wears out just as soon as one of the regular game controllers. So if you want to spend the money, at least buy the protection plan.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sean,
We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
XBOX Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got this for Christmas and 100% loves it!! He like the paddles and all the features that come with it.
I would recommend this to a friendBest gaming controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother freaked with this controller! Easy to use and the new colors are a plus! Best works with xbox one
I would recommend this to a friendgood controller for those light of hand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent response time in the controller. terrible on the durability. Was broken within a month of buying.
No, I would not recommend this to a friendCan’t find a good controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good first time I used it but after that it was all downhill. Worst doesn’t charge right, I have to leave in order to play, because it turns off, and sometimes disconnects while playing mid game . Plus right thumb stick gets stuck
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drift issues. Battery life on this one not nearly as good as first one.
No, I would not recommend this to a friend Breaks easy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller thinking it would last me for a long time but after 5 months of having the controller the LB button stopped working correctly. Controller has never seen a kids hand or been dropped. I would save your money and just buy a SCUFF controller. Other than the LB button messed up its a great controller and easy to use and feels great in your hands but will not last you 6 months. My original controllers have lasted me 4 years no problems. You would think a $200 controller would last way longer than a $60 one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Shane,
We're sorry that there's an issue with the LB button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not sure what to do with this now.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on clearance. Open box or something The right bumber doesn't always work and i tried to go through Microsoft but they said the 1 year warranty was already up on it and bestbuy said even though it open box or clearance marked it would still have that warrenty it hasnt even been a year and now i have a broken controller.if your going to buy one get it new.
No, I would not recommend this to a friendOk controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is not that great, make sure you get an warranty with this thing, it will break on you in some shape or way. I like the first elite controller compare to this model
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jake,
We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
would not recommend for certain gamers
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Honestly if you’re just playing elden ring or something I would just get a normal controller. I can see the advantage if you’re playing race games or call of duty though
No, I would not recommend this to a friendController
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it has much i don’t know I feel that it don’t last me as long the black elite 2
I would recommend this to a friend- Cons mentioned:Stick drift
Buyer beware - broken controllers out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had exchange this twice due to stick drift issues and once due to a face button issue. Currently on my 4th which is working acceptably for a $150+ controller. Ridiculous a multi billion dollar company can release such a trash product with no consequences. It honestly needs to be taken off the market and fixed.
No, I would not recommend this to a friend Nit reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks started drift after 3 months of usage, not really a good use of money
No, I would not recommend this to a friendhas potential but thumb stick issues continue
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i loved the first month of this controller. The build quality seems great, yet it continues to have the stock drift issues of the series one and the warranty is lacking for a 200 controller
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Better controllers elsewhere likely
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this controller in April of 2020. already has bad stick drift in the right thumbstick which makes games unplayable. Will return.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Darren,
We're sorry that there's an issue with the right thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you haven't done so already, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right bumper button does not work since the moment I brought it home. Addicted to gaming so I kept it and I use the paddles instead.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Simple and great design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller and long battery life. I do wish I had the paddles but that's why this is a bit cheaper.
I would recommend this to a friend Only worked for 3 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller, the first one failed after 3 months of use unfortunately I did not purchase a warranty. My right rear bumper stopped working, I used microsoft warranty and got it back working but my other bumper was not working. I had to purchase another controller after this. I love it but they are unreliable.
I would recommend this to a friendGreat Quality*
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After weeks of use. Right thumb stick started getting drift
I would recommend this to a friend