Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 6352703
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality
Brand new and defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new in box and the controller a button was sticky
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Colin,
We're sorry to hear that your new Xbox Elite Wireless Controller Series 2 has an issue. We recommend exchanging it for a new one at your local Best Buy. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Missing everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into buying an box controller, all of the accessories were missing, even though it was rated as excellent condition. It was also very dirty.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Died after 1yr 10 days.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller, broke 10 days after warranty expired. Would not buy again.
No, I would not recommend this to a friend wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you need this i was not a beliver before but i am now so much better than the keybord
I would recommend this to a friendpast returnable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the buttons is stuck and keeps moving upwards
I would recommend this to a friendNot worth the money! Glitchy after 1yr warranty!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waist of money! Only lasted a year! Just long enough to pass the warranty that I purchased! Products don't las anymore!
No, I would not recommend this to a friendAmazing upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best series 2 elite controller so far and hopefully they make a 3 with new features.
I would recommend this to a friendBeware of used controller conditions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to purchase a “Like New” used controller but the controller was in terrible condition. Unlikely somebody actually inspected it before determining it’s “like new” condition.
No, I would not recommend this to a friendIts works okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good but the right bumper is starting to double click in different games.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift right out the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller had stick drift right out the box Would not recommend
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there is an issue with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy buttons and durable design, great for an every day gamer
I would recommend this to a friend- Cons mentioned:Stick drift
Great controller but has bad thumb stick drift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thumb stick drift is unbearable. Will be getting replacement with warranty.
No, I would not recommend this to a friend Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller wasn’t working right when I took it out of the box but it is of great quality
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox Elite 2 controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Worst controller I have ever purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst controller I have ever purchased. The magnet for the analog sticks is extremely loose so the analog sticks contantly fly off on games that require quick movement and are geared towards more competitve players. How hard would it be to add in a twist lock for the analog sticks? Paying $200 for an overhyped controller.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son always complain about some of those bottom is not work
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift right out the box . Should be $99;99 not 149
No, I would not recommend this to a friend Best Xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best Xbox controller I have ever owned. Quality is top notch.
I would recommend this to a friend- Cons mentioned:Stick drift
Good Controller. Bad Stick Drift.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller is phenomenal, accessories included are great, feel and build is very good, but all of that is kind of awash because i had stick drift after less than a week, also the y button was becoming less responsive
No, I would not recommend this to a friend Got scammed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for a brand new in the box controller and pretty sure I got an open box or someone’s return because the paddles were already on the controller when I opened the packaging. Pretty sure I’m the one that is supposed to put on the paddles. Plus the left thumb stick had some residue around the inner ring
No, I would not recommend this to a friendXBOX controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control. Wireless is the way to go. Nothing gets in the way of gaming.
I would recommend this to a friend