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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16817 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 16,817 reviews
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but could be better! These controllers always ended up with a stick drift so I finally switched to GameSir

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Paddles are easy to hit and have enough of a gap avoiding miss hits. Lots of fine tuning (hardware and software) I was not expecting. This is my go to. I wish it had a capture button. The work around I found is to set a custom capture button on a different profile. The controller allows for you to cycle through profiles very easily. It also has a great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller -- Be sure to get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the prior Elite Controller and loved it. The Series 2 is a noticeable step up. Performs amazingly in every aspect you would expect. I also own a Razer Wolverine Ultimate and the Elite out performs it in comfort, design, and precision. Unfortunately with such high precision there is a down side. - Down side, mico stick drift did start within 3 months of use but again if you have Best buy insurance just exchange it if it ever gets noticeable. - Friends have had bumpers go out but at 6 months of use I have had no major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product - from a Professional FPS player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stick by the elite controllers, they have an amazing hand feel and the paddles on the rear are in absolute perfect positioning for my hands - biggest reason I keep returning to them, I can’t game without them now it’s almost like you forget they’re there and it just becomes a regular button that naturally integrated. My only complaint is the bumpers- the elite controllers are notorious for having the bumpers go out after a year or two ( and the grips start popping off, but some precision super glue or adhesive and it’s like nothing ever happened ) so you do end up needing to replace them every couple years - I’m on my 4th elite controller since the very first gen 1 elite controller release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller for Gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Easy to use and comfortable in the hand. Love this color combination and charging is quick and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and gives you a competitive advantage in FPS games. The only issue is that not longer after use, you get some stick drift and the bumpers feel like they’re going out. It’s too expensive to go out as quickly as it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade for Serious Gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Controller – Great Feel and Performance! The Elite Series 2 Core (White) is absolutely worth it! The build quality feels premium, the buttons and thumbsticks are super responsive, and the adjustable tension is a game-changer for shooters and racing games. The wireless connection is solid, battery life is strong, and the clean white design looks fantastic. If you're looking to upgrade your Xbox or PC gaming experience, I highly recommend this controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anazing but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller you cant beat it! I got one around 3 years ago and after about a year and half it got really bad stick drift whis is insanely annoying especially since its $180, you would think it wouldnt break but i guess not. Nonetheles, this is my second controller of it that im buying. Although this time i bought the warranty for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I don’t have to buy more batteries over and over. The grips help hold my controller better as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller on the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing with lightning fast response. Fits perfect in hand with quality feeling material. Game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller for the price. However the only downside is not coming with paddles. Moreover the paddles are cheap and easy to install. Great product overall. No stick drift and it’s got some weight. High quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For three times the price I expect more.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for about 10 months. It's a great controller but the lack of reliability keeps me from recommending it. A normal Xbox One controller will last 6-8 months for me (No, I'm not hard on my controller I just use it a lot). So instead of spending another $60 on a regular controller I paid $180 for an Elite Series 2 controller. It's a really well built controller, very comfortable for long periods of use, good battery life, and tons of customization using the app. I didn't buy this controller to use the extra buttons on the back or for the swappable sticks/D-pad. I bought this expecting something that would last me longer than a standard Xbox One controller typically does- I was sick of replacing them twice a year. Up on the D-pad has started to double press, while left and right require a lot more pressure. The left analog stick is drifting constantly. The A button doesn't stick exactly but it's definitely not as responsive as the B,X,Y ones. There are some issues with the vibration as well (will swap between slight vibration and jackhammer randomly).

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good feel to it and the option to use more buttons are perfect for games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First day out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be updating my review as time goes, but I just want to say out the box first day my gaming experience changed instantly! I do have to get used to the paddles again but no biggie. As of right now this is easily the best $200 I’ve ever wasted.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has already enhanced your gameplay experience. Thank you for sharing what a big improvement it's offered, and we hope you continue to get great results with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, feels amazing in my hand every time I hold it, great battery life, love how I can customize it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right thumbstick on my elite 1 controller started to develop a delay in it so I gave the elite 2 a try. I didnt expect anything ground breaking, how can Microsoft really improve it? Well they did, this controller feels much better then the old elite controller. The adjustable thumbsticks are great. You can now have more then 2 profiles accessible from the controller. I've read some are having issues with quality right out of the box with is unfortunate since these elite 2 controllers are hard to get but if you get a good, it's a great investment

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has surpassed your expectations! It's great to hear that you're enjoying its improved design and customization features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    No need to purchase more controllers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I enjoy the feel and the ability to map the back buttons. Other in the house also have different button mappings that are easily controlled directly from the controller. I have not experienced any drift and the RB/LB buttons haven't failed me like the E1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller smooth long lasting battery. Love the charger in the case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is an almost perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is expensive, but you sure get what you pay for. Every facet of this controller announces quality, from the heavy feel, to the long battery life, to the charging cable and dock. It’s all in the details, and I can’t go back to a standard Xbox controller. I also now can’t go without the rear triggers which means I don’t need to click the sticks. I can’t wait to pair this with my Series X in November. I’m a both PS and Xbox gamer and find I play most multi-platform games on the Xbox because of this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its comfortable feel, long battery life, and customization features. Thank you for sharing that it has enhanced your gaming experience; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good but check the box before you leave.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with the controller function. The cost was way too much tho. It's a game controller. It was almost $200. I was not happy with opening the box to find there was no controller in the box tho.. luckily i figured that out before I made it to my vehicle and went back in. The best buy resolved the issue for me.. but make sure to check before you leave.

    No, I would not recommend this to a friend