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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.6 out of 5 stars with 5658 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the Xbox Elite Wireless Controller for Xbox One's build quality, customization options, and the inclusion of paddles, which many find to be game-changing. Positive feedback also highlights the controller's weight, feel, and responsive buttons and triggers. However, some customers express concerns regarding the controller's high price and battery life. A small number of users also reported issues with stick drift and the durability of the bumpers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 5,657 reviews
  • Pros mentioned:
    Paddles, Weight

    Rated 5 out of 5 stars

    True Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of reviews that I read on the controller simply said that it was nice, but expensive. I don't feel as though that is a true review of the product. When someone wants to look at reviews, seeing that the product is expensive gives them no true review of the product. Right out of the box the controller feels great in your hands. Slightly heavier than your average xbox one controller. The metal accents that attach magnetically make the joy sticks much smoother and you can tell that it will last. With previous controllers that I've used, the plastic joy sticks tend to wear down and aren't nearly as smooth as the upgraded metal ones. There are so many ways to customize your elite controller to get the best experience out of it. I love the adjustable hair triggers that can easily be switched between full and half trigger pulls. The controller also comes with extended joy sticks that can be swapped out quickly, with one of the sets being dome-shaped similar to older Playstation controllers. These added sticks along with the four adjustable paddles fit perfectly in a neat carrying case. I personally only use two of the paddles on the rear of the controller, as I find it hard to comfortably grip it will all four attached. This still allows me to use the A and B function without taking my right thumb off the joystick. This was the main reason for me to purchase the controller in the first place. I was undecided between the elite controller and ordering a Scuf online. I am extremely happy with my purchase and glad that I didn't order the Scuf. After using one of my friend's Scuf controllers, the paddles were much harder to push. If I were to build a Scuf with the same features as the Xbox One Elite Controller, I would be looking at a controller well over 200 bucks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great controller horrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it's great used 2 months and the left button quit working retuned to store and now the new one has a right trigger button that sticks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LB stuck after a few months and microsoft only warranties an overpriced controller for 90 days. Paperweight

    No, I would not recommend this to a friend
  • Pros mentioned:
    Paddles, Weight

    Rated 5 out of 5 stars

    GREAT CONTROLLER WITH GREAT PRICE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: GREAT WEIGHT AND COMFORT IN THE HANDS (especially for people with large hands); EXTREMELY CUSTOMIZABLE WITH ABILITY TO PLAY WITH 4 PADDLES OR NONE; USE THE STANDARD D-PAD OR THE WHEEL (for fighting games it is super handy)& different thumbstick lengths and types (concave and convex...you choose as they are easily switched out); Ability to adjust trigger sensitivity and trigger stops (A MUST FOR FPS!) CONS: Only 2 profile saves on the controller for on the fly changing (definitely save many more on the console and the ability to download other peoples profiles and save to your ELITE); SHORT WARRANTY FROM XBOX/MICROSOFT (buy an extended warranty if possible, because $150 bucks is still a hefty sum even if it's a good value compared to other modded controllers.) REVIEW: I preordered my Xbox elite controller when it was initially offered. From the minute I first held it in my hands, it felt great. The weight and fit were perfect for my large hands. Some people think that the price is a little high, but if you go to the other guys on the internet (SCUF, EVIL, GAMERMODZ, AND OTHERS POP UP ALL THE TIME), these can get expensive and the more stuff you add, the pricier they get. I admit that EVIL has much improved on their controllers and their price tag, and so has SCUF ( I definitely have a preference between SCUF and EVIL Controllers.); you can program any button to the 4 paddles on the back, and they are removable; You may save 2 profiles on the ELITE controller and switch at the flip of a switch (other controllers, EVIL especially, I think has the ability to save 5+ profiles on the controller). You have complete control of the trigger sensitivity and the D-pad. My only real negative remark regarding the ELITE controller was that the warranty was the same as other Xbox controllers you buy new from the retailer. It may have changed, but I initially had to purchase my replacement due to the fact that my left thumbstick stopped working. I still have the same controller that I purchased as a replacement and it still performs like a CHAMP! NO REGRETS WHATSOEVER!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for the Xbox Elite Wireless Controller! We're especially glad that you enjoy how customizable the Elite is, and that it's comfortable in your hands. Your feedback is really important to us.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    It was great till it wasn't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bumper broke off. After 2 days of use one piece of the left bumper came undone. This controller is too expensive to break for no reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're site label this in excellent condition it's got scratches and scuffs and the left analog stick DOA like common

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that there's an issue with your new Xbox Elite Wireless Controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every Xbox controller comes with a 90-day limited manufacturer's warranty. Reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Weight

    Rated 4 out of 5 stars

    An Elite Controller for an Elite Gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One Elite controller is the best controller that has ever been introduced to the gaming industry. This controller is made for every elite Xbox One Gamer. The controller is customizable to the users preferences; therefore, making it extremely appealing to elite gamers whose gaming lives depend on comfortability with their controller. Elite controllers are different from average controllers because the normal stock controller does not take full advantage of their skill sets and various gaming attributes. As a result, elite gamers need this controller because of the design, customization availability, and the longevity. No controller in the world is better than the Xbox One Elite Controller. First off, the Xbox One Elite controller has an amazing sleek design that even non-gamers admire. The controller has a luxurious look that makes it seem like a high end gadget. When you hold this controller there is a heavier weight to it so you will not have to deal with the normal controller that is flimsy and light. The solidity of the controller gives you a better feel in the hand. This feel in the hand is so important to the comfortability of the gamer. Microsoft did an overall great job with how the controller feels. The front of the controller is smooth, while the back of the controller is textured with a matte rubberized coating. The controller feels like it has a grip add-on that normally gamers have to buy as an additional piece. So, the Xbox One Elite controller not only looks better but feels better which allows you and other elite gamers to have long comfortable gaming sessions! The next main reason why the Xbox One Elite Controller is the controller that elite gamers have been waiting for is the customization available. As many know, all gamers are not the same. Some gamers have big hands and others have small hands. Some gamers like sturdy triggers while others like flimsier ones. The differences go on and on. To accommodate this, the D-Pad, triggers, and back pads can all pop off and be replaced with something more comfortable. This is important because you will be able to mix and match what fits you the best. The controller comes with a set of alternative D-Pads, Triggers, and Back Pads. The biggest innovation with this controller however is the inclusion of four paddles on the back of the controller. The four paddles mirror the four buttons on the front, which allows you to keep your thumbs on the thumbtacks at all times as well as your ring and index finger on the paddles. Basically this customization allows you to play faster and more efficiently because you can use more fingers instead of the usual four. The last major advantage of buying the Xbox One Elite Controller is the outstanding longevity. As stated earlier, the Xbox One Elite Controller is much heavier then the normal Xbox One Controller. This will help you avoid the flimsy issues that kill other controllers. Another reason this controller has a longer lifespan is because it has been kitted out with a reinforced ring. This ring was put together strictly for durability which allows for an overall longer life. In conclusion, the Xbox One Elite Controller is the best investment you can make on a controller in the gaming industry. You will be very happy with the design, customization, and longevity of your controller. If you are shopping for Xbox One controllers, this is the controller to buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work well it slowed me down in the game I ended up having to buy a new controller because I was over the 15 day return policy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To easy to break

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons fall off its not worth the price ..should of bought a warranty but we never had a controller break

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear there's an issue with the buttons on your new Xbox Elite Wireless Controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we urge you to reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    NICE! But It's APP changed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller's analog sticks can't be customized with a sensitivity that you created, instead you only get to choose a sensitivity for them. I remember watching a video on Xbox Live showing that you could do this with the APP, that's the main reason what I bought it for. But all and all I like the controller and it features, the grips, button mapping and how easy it is to keep clean, but I try not to squeeze it too hard whenever I use it, because the buttons for the paddles are easy to push. For that reason I found out that if you double tap the pairing button (small green one at the top) it can turn the paddles off and on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased twice both times item is backprdered ... still waiting for this a month later ... will never purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s not worth it the buttons r getting stick n loose n head set plug in doesn’t work

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jill,

      We're sorry to hear that you're experiencing issues with your Xbox Elite Wireless Controller. The good news is that every Xbox wireless controller comes with a 90-day limited manufacturer's warranty. Even if you're outside the warranty period, we recommend reaching out to Xbox Support at the following link to see if they may be able to help: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless controller for a gaming system, period. The thing that surprised me the most was how solid it feels even though everything can be swapped quickly. There is a learning curve for the paddles, since I have never used anything like that before...a couple times in a tough spot I would take then off quickly while playing, and it couldn't be easier. I have not been happier with an expensive controller since I bought my Cyborg R.A.T. 9 mouse for my computer 5 years ago!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks to easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a few hours left bumber. Found out this is a comon problem after it broke and i researched it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Trash

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of a $100!! It falls apart to easy, and is cheaply made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value. Plus very difficult to charge. Need to remove backing which is difficult to perform.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The Mercedes of Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller, from the packaging and case inside all the way down to the feel and performance. You'll never want to pick up your old xbox controller once you pick up the elite version here. It's got a solid feel and amazing precise control even with all the default selections. If you don't like it, change it out for one of the included accessories inside. I've felt more in control especially in games like FPS where precision is key. The case included was a nice surprise, and makes this feel even more like a premium product. One extra that I was missing and the reason for 4 stars is that this sucker did not come with rechargeable batteries inside to go with the included USB cable. Why give us the best controller ever and then make us use crummy AA duracells? Fix that and you have a real winner here.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my hopes up for this controller the concept is good but preformance was a let down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LB button broke after 4 months of average use,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Paddles

    Rated 5 out of 5 stars

    Best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth it. Love the swappable joysticks, fit and finish, and hair trigger locks. Have trouble getting used to the paddles, but they can be removed.

    I would recommend this to a friend