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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 248 reviews

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96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Xbox Game Pass, praising its game variety, affordable price, and great value. They appreciate the access to hundreds of games, including AAA titles and new releases, for a low monthly fee. The convenience of the digital code is also highlighted, with customers mentioning the ease and speed of receiving the code and redeeming it without leaving their homes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-247 of 247 reviews
  • Rated 1 out of 5 stars

    Not worth the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews on this Xbox Game Pass before I purchased it. It wasn’t worth the $74 that it cost me. I didn’t realize it would be all older games that you can preview. I was under the impression that you would get to try new games. I’m so glad that I didn’t pay full price.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that your experience with Xbox Game Pass has been less than satisfactory. Along with classic Xbox games, you also get access to new Xbox exclusives such as Sea of Thieves, Forza Horizon 4, and the upcoming Crackdown 3 at the same time they're released. Newly released games such as PLAYERUNKNOWN'S BATTLEGROUNDS and Hello Neighbor are also available. We hope you'll continue to explore the Xbox Game Pass library and give it another chance.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Xbox game pass - 12 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in December ran out in August. Not 12 months!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game selection, Price

    Rated 5 out of 5 stars

    Lots of games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many games to pick from and at this price its really hard not to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Fantastic value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for price. Over a hundred games in the library with more being added each month, including exclusive first-party titles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for agreeing that Xbox Game Pass is a fantastic value! With 100+ Xbox games to choose from, there are titles that will appeal to any gamer. It's also a great way to try out games you may not normally play. We hope you enjoy your Xbox Game Pass membership!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great value on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great valur on sale. That's said only reason I didn't give 5 star, was I wanted to give this as a gift and even if you buy in store they wouldn't let me keep the card that was on the shelf. The code was on the receipt, but since it was a gift really didn't have something nice to wrap. Other than that small detail, great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg deal easy to set up got it for my son for Christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The free trial is for new customers only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to redeem the code, and it was rejected by Microsoft. "New customers only The free trial is for new customers only"

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that your experience with Xbox Game Pass didn't live up to expectations. This 12-month Xbox Game Pass membership is not a free trial and should extend your current Xbox Game Pass membership. If you're still having an issue, please contact Xbox Support here: https://support.xbox.com/en-US/contact-us#2

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft