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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 520 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox Game Pass Essential 12-Month Membership, particularly the value of the Game Pass and the affordable price. Users find it easy to use and redeem, and are generally satisfied with its overall performance. Some customers have noted difficulty finding the 12-month core membership elsewhere.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 520 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers many games options and no additional costs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is the perfect thing for quick subscription!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just know if you have a subscription it Wont give you the FULL 12 MONTHS. I canceled my subscription and purchased this, well they only gave me 4 months of it. Just be aware!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass core

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This and game pass ultimate are the only ways to play online for xbox unless its a free to play game

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it’s ok, but still drawbacks because it gives you a chance to try new games at no extra expense but also say you buy a game that’s not on there and it’s not good at all then 3 months later it comes to game pass. I guess thats the price you pay

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY DIGITAL CODES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a digital code from best buy again, I just bought call of duty and xbox game pass, the code for the game worked but for the game pass it was not a valid code. I called best buy and they said i would get a new code 24-48 hours, I called back to complain of why i should wait for a new code since the one they sent did not work, than now said to reach out to Microsoft about code, I reached out to Microsoft the same answer that best buy needs to replace code since i bought it from them. I am now calling a 4th time to fight to get a working code 5 hours wasted, I am not a happy customer, so please do not buy codes from here it is a nightmare!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still haven't gotten my digital code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the confirmation e-mail, taking an ungodly amount of time to get the digital code for some reason.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Membership duration

    Rated 2 out of 5 stars

    Not actually 12 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not actual 12 months, they adjust it once you activate it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Best Buy's fault but overpriced. Microsoft will rue the day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced crappy Quality never buying and Xbox pass again horrible over priced trash

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got xbox live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought this gave me game pass but it didnt

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the email it’s on

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but hassles 6 months and still won’t work the security code is unable to be downloaded and Xbox itself gives the run around - to this day still unable to use it or get a refund or exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow to receive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time for a digital code. Unfortunate they take st least 48 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say, it took a while for a digital code for an Xbox game pass to be sent via email. I mean it should be instantaneous but whatever.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Digital overpriced to identical product in store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great online experience. Just can’t explain why GamePass Core digital was $14 more than if I went into the store to purchase the identical 12month subscription. Something’s off here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY IS THE WORST FOR PURCHASING GIFT CARDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gift card and other in store (bopis)... they never activated them, i got charged for them and i've been on the phone multiple times for hours to get this problem resoved and they havent done anything! AND THE MANAGER AT THE LYNCHBURG, VA LOCATION WAS A TOTAL BUTT AND DISSMISSED ME ENTIRELY!!!!! DONT BUY GIFT CARDS FROM THEM!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not A 12-mth, but a 4-mth. Very deceptive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave me a 4 month ultimate game pass instead. Be Alert. I will be calling to see how to get my 12mth, the one I paid for. Will update.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOESNT WORK < WASTE OF MONEY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass never worked, it says (invalid) when I try to use it, been trying to get some help with this but it seems impossible, this will be my last purchase from best buy especially online.... FOLKS BE CAREFUL BUYING OFF OF BESTBUY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting days

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 24 hours...still no code. Purchased pne from ankther vendor and it arrived via email in 5 minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Code doesn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 12 months supposedly but its not letting me

    No, I would not recommend this to a friend