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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Xbox Game Pass for Console. They appreciate the price, variety of games, and ease of use. Customers feel that they get a lot of value for the price, with access to a wide range of games, including new releases and old favorites. They also find the service easy to use, making it a great option for both kids and adults.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-416 of 416 reviews
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    It is a wonderful concept and worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Game Pass is pretty KEWL!! I had my suspicions on how well the games would load and function, but they worked flawlessly. There are games suited for everyone in the family. Lots of options that I would have never purchase individually on my own, but love having the ability to play. I would not consider myself a gamer and I stick with a few core games, so this opened a whole new world to me. While I am pleased about the vast array of games; the only downfall is that I wish it did give you access to some of the “big name” games via the Pass. The user interface to find the games was very intuitive. I really like how you can search through the selection and how it is categorized based on topic, so I can easily browse and select games that interested me. Also, my kids had no problem getting it set up and navigating through it. Overall, lots of great games, easy to navigate the selections, awesome to be able to try lots of games without buying them, and they loaded and worked properly on my system. It is a wonderful concept and worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on Xbox Game Pass! We're glad that you've had a good experience with it and are enjoying the diverse array of games available. One cool thing to note is that Xbox One exclusive games such as Sea of Thieves, State of Decay 2, and the upcoming Forza Horizon 4 and Crackdown 3 launch on Xbox Game Pass at the same time as they do to everyone else! We hope you continue to be a Xbox Game Pass member for a long time to come.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Great product for gamers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Microsoft Xbox Game Pass for the last couple of weeks. I received the code quickly and was able to easily log-in and gain access to a ton of games. Downloading the games was quick and easy as well! I like the large selection of games, though they mostly seem to be older games. I also really like that there is a wide variety of game play available, from puzzle games, strategy games, war games, etc. Additionally, I like that the fact that I can instantly download and play games that I was interested in playing, but never got around to purchasing. While I know brand new releases will never be available right away, I'd like to see some newer games available for download. Overall, I'm very happy with the Game Pass and would recommend it to all my gaming friends.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on Xbox Game Pass! And thanks for calling out all the different kinds of game genres available to try in its 100+ game catalog.

      One great benefit that you may not have been aware of is that some Xbox exclusives -- such as Sea of Thieves, State of Decay 2, and the upcoming Forza Horizon 4 and Crackdown 3 -- release on Xbox Game Pass brand-new at the same time as they launch to the general public. So if you're a Xbox Game Pass subscriber, you get to try these games right away -- no wait necessary!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Pleasantly surprised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass is a perfect way to try out a variety of games without having to purchase the entire game. There is a wide selection of games available to download and see if you like or dislike it before spending the money on buying the game for yourself. Some games available we wouldn’t normally purchase but after trying them out with game pass we will buy before our subscription is up. There is also several 360 games available to play on Xbox One that aren't cross compatible which was a huge plus for my family. Overall we are pleasantly surprised and happy with the xbox game pass

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you've had a such a good experience with Xbox Game Pass! Thanks for calling out the vast selection of games offered (more than 100) that are available, including new Xbox exclusives such as Sea of Thieves and State of Decay 2. And like you said, there are also quite a few classic Xbox 360 games to sample as well. We hope you continue to enjoy Xbox Game Pass for a long time to come.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove the Xbox Game Pass. There are so many games to choose from for the whole family. It's fast and convenient to pick and download the games right at your fingertips! It saves lots of time from going to the store and usually overpaying for them. U also don't have to worry about scratching or losing a disc or having the games take up space in a drawer or on a shelf! We use it daily! My son uses it the most and has no complaints except for how long it takes to download the games, but that's with any game. The games we buy at the store are the same way! Great product!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Game Pass! We're glad that you're enjoying how many different types of games there are to choose from and the convenience of downloading games digitally. Hope you continue to be a subscriber for a long time to come.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game selection, Value

    Rated 5 out of 5 stars

    Xbox Game Pass 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when it was $30. Sweet way for any xbox gamers to try out 100(s) of games for only $10 a month! Buy this with every Xbox Console purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    LOVE IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thoughts on the Xbox Game Pass was that is was a good product because you get access to a large library with one low purchase. But the one thing I don't like about the Xbox Game Pass was how you had to download the games, because it did take quite a bit of time to download the games. The variety of games if great, there are so many game to choose from and I feel like I am getting so more much value than buying individual games. I have even tried some games that I would have normally passed by. The concept of the games pass is brilliant. I plan to keep my membership after my trial period.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on Xbox Game Pass! We're glad that you're loving the service, especially the variety of games available. One benefit to downloading the games is that you'll experience better performance, and if you choose to keep the game once it leaves the Game Pass library, you have the option to purchase it for up to 20% off the regular price. Hope you remain a member for a long time!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    awesome for my teenager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received the Microsoft-Xbox Game Pass for free to review. He was amazed by the number of games that he has access to play. My son, his cousins and his friends are EXTREMELY happy with all the choices this Game Pass gives them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Xbox Game Pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the Xbox Game Pass. I like the Game Pass because it gives me the ability to download and play the games without having to make a major purchase of the game. Allows me to try out games and see if it is something I want to purchase as well. There is lots of games on there to choose from. This is my first purchase of something like this and I have really enjoyed it. I have downloaded about 15 games so far to play. I wish there was more games on there or away to try out some of the other xbox games before making a purchase of them but I am sure something of this ability is coming soon. Overall the game pass has been great and I will for sure keep my subscription going for a while now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox Game Pass! We're glad that you're enjoying the wealth of games currently available, with more being added regularly. Hope you continue to be a subscriber for a long time to come.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    5 Stars Gary Wilds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars Gary Wilds I consider myself an above moderate gamer. I have some favorites but always interested in trying the new games. It can become a financial investment to purchase every games. The Xbox Game Pass is awesome. You get unlimited access to such a large catalog of games. The monthly fee is low. I recommend this to all gamers. It can take a little bit of time to download the games but that is expected in my book. I like how things are organized. They will recommend games based on your likes but games are also easy to search by type of games. I have played close to 20 games at this point and have ventured out of my "comfort" zones. I would say it has broaden the type of games I am interested in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gary,

      Thanks for recommending Xbox Game Pass to all gamers! We're glad that you're enjoying unlimited access to 100+ great Xbox games, and agree that Game Pass is a great way to sample a variety of different types of games without breaking the bank. New games are also being added regularly, so we hope you'll continue your membership for a long time to come.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Value

    Rated 4 out of 5 stars

    Nice addition to Xbox for more choice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice addition if fine that you don't own these and can be gone at anytime. A good price for this choice though.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 3 out of 5 stars

    Not bad but needs more games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox game pass is a pretty good idea for the most part. It has a lot of game's to choose from. There wasn't a lot of games on there that I would play at this time. I would possibly purchase the game pass after Microsoft has updated it a good bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass is a must buy. The ease to find fun and enjoyable games is fantastic. The availability to new releases is great and a must for any gamer. I highly recommend purchasing the subscription!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      Thanks for recommending Xbox Game Pass! We're glad that you're enjoying how easy it is to try out new games with it, especially new exclusives like State of Decay 2 and Sea of Thieves. We hope you have a lot of fun with your membership!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox game pass was fantastic it allowed me to experience a whole new level of game play and I Thoroughly enjoyed it I will definitely be recommending this product to all my friends who game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox Game Pass to your friends! We're glad that it's been a fantastic experience for you. Hope you continue to have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Waiting for email

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant give it a zero star. Ordered a 6 month ultimate game pass digital at 2 pm and the email says it should take about 30 minutes maybe a little longer to receive the email. Were going on 5 hours. Kind of a joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Game Pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox this not enough for me to upgrade to ur ultimate game pass thing if u make 12 month game pass ultimate I will concert it and if its $59.99 but for now I will pass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this. Best Buy won't fulfill it and their customer support will tell you they can't do anything and hang up on you

    No, I would not recommend this to a friend