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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6679 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Xbox Game Pass Ultimate for its wide game selection, overall performance, and ease of use. Users also appreciate the variety of content and cloud gaming capabilities. However, some customers have noted concerns about heat and noise levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 6,679 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a free gaming experience this is great to receive! I look Xbox and to get basically unlimited access to any game I want!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for his first gaming computer. So far its working great

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best gaming subscription service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GamePass is the best gaming subscription service. Starfield and Gears 5 are strongly recommended for any PC or Xbox console users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightning fast and smooth. best buy got it to me in one day and did an awesome job taking care of it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    should not have a monthly fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is ridiculous to have to pay a monthly fee to play the games you have already purchased.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If you upgrade from gold ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is nice, but here's an important bit of information! If you upgrade to game pass from an older gold membership and want to go back to gold, DO NOT cancel your game pass membership! Instead turn off auto renew of game pass and let the game pass membership expire. Only then will you be able to buy a gold membership again!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Thanks for the bonus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of games to play between PC and XBox. Will likely be expanding subscription after trial.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game Pass for PC Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Game Pass for PC has been a game changer for me! Absolutely love this. It has expanded my library so much.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game Pass Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good thing to have, I spent a good amount of time playing the games on there it’s not a huge selection but a decently good one.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Love game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love game pass so getting a free month I’ll take it . If you don’t use game pass try it out to have access to almost all games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with my laptop purchase, what's not to like about free games?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used Game Pass, but I like how easy to use Best Buy makes these free add ons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic bonus to best buy purchase of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to try games you are on the fence about.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, being able to play games and try them out before committing to purchace was really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox Digital

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple love Xbox games a lot of games to pick from perfect love the games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Funny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great playing a couple of games on this. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    VERY FLEXIBLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PASS GOOD QUANTITY AND VARIETY OF GAMES FOR ALL TASTES

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Great option for gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is an innovative solution to gaming. We like to play a variety of games and this gives the flexibility to do just that

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product for trying out a lot of new games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the product. It does as described. Any free trial requires a payment method on file.

    I would recommend this to a friend